imarriedawitch Posted October 18, 2012 Share Posted October 18, 2012 From their website: Some of you might have heard that we will be closing our doors at the end of the year. It’s been a great 20 years in an exciting industry but I will be moving on to something new in 2013. We have had many milestones over the years. We have shipped to every continent including Antarctica and as far north as North Pole, AK. The 60+ countries and many different cultures have kept the job (it was too much fun to be called a job) very interesting, even on the days when folks couldn’t quite understand the time zones involved and I would get calls in the middle of the night (we’re in the Pacific Time Zone). I enjoyed picking up snippets of many different languages (hej, terve, ciao, oi, hallo, kia ora, g’day) and getting corrected on my translated grammar. I even held onto my very first customer (Gerry Chevalier of Mini-Exotics) who showed me the inner workings of running a model/hobby business. There are many special customers who I have corresponded with (phone, email, fax) and have enjoyed hearing of their home, job, and family situations as the years went by; kids growing up, career changes, moves to different parts of the country and so on. I have begun the process of discounting my inventory and hopefully you will take advantage of the reduced pricing and get what you need before the items sell out completely. God bless, Dennis Krahn Quote Link to comment Share on other sites More sharing options...
cobraman Posted October 18, 2012 Share Posted October 18, 2012 I never orderd from them but sorry to see anyone closing up shop these days. Quote Link to comment Share on other sites More sharing options...
southpier Posted October 18, 2012 Share Posted October 18, 2012 i'm not a frequent, or big buy customer, but always considered ME one of the 'big 3' internet shops. Dennis - best of luck on your new "adventure" Quote Link to comment Share on other sites More sharing options...
Bill J Posted October 18, 2012 Share Posted October 18, 2012 I am going to miss Model Express! Great service and very personal service. It is a rare business today that takes care of the customer as well as Model Express. Best wishes to Dennis in his future endeavers. Quote Link to comment Share on other sites More sharing options...
Rob Hall Posted October 18, 2012 Share Posted October 18, 2012 Bummer...I've been a customer off and on for several years. Always had good customer service from them. Quote Link to comment Share on other sites More sharing options...
martinfan5 Posted October 18, 2012 Share Posted October 18, 2012 This is sad news, I have done a little business with Dennis and always got great customer service Quote Link to comment Share on other sites More sharing options...
MachinistMark Posted October 18, 2012 Share Posted October 18, 2012 this is awful news! ive bought often and without hesitation from them! Quote Link to comment Share on other sites More sharing options...
Chas SCR Posted October 18, 2012 Share Posted October 18, 2012 This is like losing a brother! Dennis is a great person to work with and always is the first one I call when I need a kit or parts quick. I remember calling him on friday ordering and telling him the check will be in the mail on monday morning, I sent the check and got home from town to find the model on my steps. 2 mail days across the country is great. Will miss him for sure. Quote Link to comment Share on other sites More sharing options...
Darbo Posted October 18, 2012 Share Posted October 18, 2012 Denis was the first overseas shop i purhased kits from many years ago, and always had no problems with him sending stuff to Australia! Quote Link to comment Share on other sites More sharing options...
Roncla Posted October 18, 2012 Share Posted October 18, 2012 Dennis has always been a 100% reliable retailer. My orders always arrived in New Zealand well packed and in a timely manner. Very sorry to see him closing. Quote Link to comment Share on other sites More sharing options...
Big Daddy Posted October 18, 2012 Share Posted October 18, 2012 very sad news indeed, he was pretty much the only guy i purchased from, his prices could not be beat and service was the best Quote Link to comment Share on other sites More sharing options...
kelson Posted October 18, 2012 Share Posted October 18, 2012 I too am really disappointed,i've been a customer on and off for at least 10-12 years,was waiting to buy the 62 'corvette from him but it's not likely he'll be ordering any in, Dennis was always excellent to deal with and i wish him nothing but the best!. Quote Link to comment Share on other sites More sharing options...
John Pol Posted October 19, 2012 Share Posted October 19, 2012 I been buying from Dennis sence he open up fast service for sure he will be miss. I guess you will see alot more people closing up also. John Pol Quote Link to comment Share on other sites More sharing options...
jaymcminn Posted October 19, 2012 Share Posted October 19, 2012 Aww, maaan... Dennis was the first online vendor I ever bought from, and definitely the one I bought most consistently from. It always amazed me how quick he got stuff to Florida from the Great White North! Quote Link to comment Share on other sites More sharing options...
Guest G Holding Posted October 19, 2012 Share Posted October 19, 2012 We are losing a fine businessman and hot rodder. I hope you succeed again Dennis! Quote Link to comment Share on other sites More sharing options...
Erik Smith Posted October 19, 2012 Share Posted October 19, 2012 Nooooo! I wish Dennis well in his future endeavors. I will miss shipping with him. Quote Link to comment Share on other sites More sharing options...
W-409 Posted October 19, 2012 Share Posted October 19, 2012 . Maybe the worst thing in Modeling, I've heard in many years time. Model Express is the one and only place overseas where I've bought kits. The customer service has been fantastic every time and they have amazing stuff for sale. Kits, aftermarket stuff, resin, decals and so on. Also they do have RARE kits, older kits........ There will not be an other one who says Terve and Kiitos when ordering kits and parts. Very sad news indeed. Now I gotta ask, is there any other place where I can buy older & newer kits, parts and aftermarket stuff at the same time? I mean that the shipping is very expensive, and it's cheaper to order more stuff from one place when you need to pay only one shipping instead of two (or three!) shippings. Maybe I have to start looking for new place for kits and parts. I know only Model Round Up and some resin shops... Any others? Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 19, 2012 Share Posted October 19, 2012 Very sad to hear this. A great group of folks to deal with. It is our hobbies loss. Quote Link to comment Share on other sites More sharing options...
MachinistMark Posted October 19, 2012 Share Posted October 19, 2012 Niko, model roundup is very good too, a little pricier than me but still very good selection and aftermarket support Quote Link to comment Share on other sites More sharing options...
Casey Posted October 19, 2012 Share Posted October 19, 2012 Now I gotta ask, is there any other place where I can buy older & newer kits, parts and aftermarket stuff at the same time? www.modelempireusa.com Quote Link to comment Share on other sites More sharing options...
Monty Posted October 19, 2012 Share Posted October 19, 2012 This is indeed disappointing, as I had just found out about them via some posts on this board. When I went to their site, I found a very good deal on a Corvette kit (body painted - salvageable, everything else untouched) and they were nice to deal with. I didn't get the chance to know anybody associated with the business, but like others have said, I wish them well in all their future endeavors. Quote Link to comment Share on other sites More sharing options...
Greg Myers Posted October 19, 2012 Share Posted October 19, 2012 Or, in case you've never been there : http://modelexpress.net/ Quote Link to comment Share on other sites More sharing options...
Lunajammer Posted October 19, 2012 Share Posted October 19, 2012 Quote Link to comment Share on other sites More sharing options...
carrucha Posted October 19, 2012 Share Posted October 19, 2012 Too bad. I've order once before with them and was very satisfied. I wish them the best. Quote Link to comment Share on other sites More sharing options...
Belair2k Posted October 20, 2012 Share Posted October 20, 2012 They are one of the very best and will be missed by many. Quote Link to comment Share on other sites More sharing options...
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