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Altered States Models


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Here's a letter I received about my recent order from Altered States:

Ron,

I wanted to touch base with you about your order.

The wheels you ordered are enclosed, but the cammer motor will be a bit late.

Several of the molds for the injected cammer need to be replaced. I will have new molds by the end of this week, and will do everything I can to get the motor to you by Christmas.

Chuck Mier

I just wanted to share this with everyone, this is a great example of how to run a cottage business. One of my pet peeves when ordering from these resin casters, decal makers, and other aftermarket places is when they are running behind or have other issues and they never send you any communication about your order. I find it ridiculous to have to wait for months or even years to receive an order from some of these places, either you are running a business or you are not, most are not. Chuck at Altered States is the guy that is really running his business well and I encourage everyone to order from him. In our hobby we are very quick to complain about things and a little slow to give out praise, but when you encounter a guy who understands that he needs to communicate with his customers I thought it would be best to speak up. Thank you Chuck, the wheels you sent are of exceptional quality (as usual for you) and I look forward to building and detailing the "Cammer" motor when it arrives. To all of you out there in the aftermarket, this is an example of how to run a business.

Edited by Ramcharger
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