
jkroll1212
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Are You Human?
yes
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Scale I Build
1/24
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Website URL
https://www.youtube.com/channel/UCsBngRJ8vqiYruZB8i0TsFQ
Profile Information
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Location
Saint Francis, WI
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Full Name
Justin Kroll
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jkroll1212's Achievements

MCM Member (2/6)
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jkroll1212 started following Gravity Colors...anybody bought from them lately?
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To give everyone my story... I put in 2 orders on 11-1 and 11-3. Emailed for an update in late November, got a huge apology and resent orders. I received order #1, not order #2. Spent next 3(!) months trying to get an update, nothing. Then I saw their "Sorry for the delay" post on FB (which they have since deleted for some reason?) and decided to contact them on messenger (March 2nd). Spoke with Mate, who again was very apologetic. Told me he would get order out right away. I even place a third $135 order, which he said he would get out to me immediately, as well as refund order #2 and still send it. Fantastic! I even placed order #4 right away! Fast forward to today. Gravity is no longer on FB messenger. as I said above, apology post on FB has been deleted. I find these both VERY concerning, as I still have almost $200 tied up with them. I LOVE their product, and just want what I paid for. Both orders are still showing pending on their website. I have sent another email for an update. I will update when I hear back...
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Gravity Colors
jkroll1212 replied to jkroll1212's topic in General Automotive Talk (Trucks and Cars)
Another follow up: over a month, still no product. I am still waiting on my 2 orders I put in 2 days apart. They are still showing as "Processing" on the website. I sent out another email to follow up. -
Gravity Colors
jkroll1212 replied to jkroll1212's topic in General Automotive Talk (Trucks and Cars)
So just to follow up again, 20+ days, still no paints... -
Gravity Colors
jkroll1212 replied to jkroll1212's topic in General Automotive Talk (Trucks and Cars)
So I just felt it necessary to follow up. Matt from Gravity Colors emailed me back yesterday, offered and apology for the delay, and refunded me for shipping, which I was not expecting, but it is appreciated. So far other than the delay (which now that I know the company is still in business is no longer that concerning), it has been an exceptional experience! -
Awesome build, but one important question. How... How do you get in???
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Gravity Colors
jkroll1212 replied to jkroll1212's topic in General Automotive Talk (Trucks and Cars)
Great! I appreciate the heads up! I was starting to get worried I wasted my money. I'll just wait patiently. Hopefully it gets here by next week when I have off. Have a Lambo Diablo, Ferrari FXX and F40 to paint. -
Hello everyone! This is my first post on these forums. I look forward to posting some of my builds! The issue I am having right now is with Gravity Colors USA. I have ordered $120 worth of paints to try them out (I have been looking everywhere for a 2 part 2k clear!). This was 2 weeks ago, and my order on their website still shows "processing". I have emailed twice to get an update, and have heard nothing. Further research shows their social media feeds have not been updated in over a year, and I can find nothing online. Are they still in business? Do I need to get Paypal to get my money back? Any input is appreciated!