The Report function of the forum works well. If you see someone acting up, acting out, or just being an okole, use the Report function. It works! I have it set up so it not only sends me an email, but that email is then marked with a flag, and get's put to the top of my email list. I will try to access/look at the report/topic as soon as possible, but remember, I'm on a six hour time delay, and other mods not only have a life, but a real job as well. k den
Whatever any one says - we have tried to set recored straight regarding AFX and us. We found him selling his stuff at a flea market and purchased it to sell. The product was great to us and so we would go every time could to get what he had and that was all we sold on ebay. if someone ask for something special we would ask for it the next time saw him at market. Again we tried to run our ebay account with the best service as possible.
As far as your purchase ketterer3462 - i have found your ordered car and you paid through paypal a total of $52.01 which is the purchase price of $46.01 + the s/h fee of $6.00 to equal $52.01. As we have stated we will refund you your money and since we can not get any more from wendell or monica to replace it there is not much other options for us to make you satisfied. If you get refund - can you make that car work? This way you will not had to pay for it at all. Is there any other suggestion that you have that we can correct your problem with? Sorry about the product you received but we did not make them just bought as is and sold as is. On refund do you want sent via paypal (like you paid) or via a money order? Please let us know when can, so we can resolve this in timely manner. Thanks from the xtctlc collectibles e-bay account. Terry & Maryette Pedersen.
Be happy to check out our records for your order. Send us a e-mail from your order item number and if it was us (xtctlc) then the email will come to us and we can assist. If we do not get e-mail then it came from someone else he sold to. Or if you feel comfortable leaving your name / ebay account ID on here we can review our records that way. Sorry - We are however very honest people who got tied up with someone who had a bad reputation and was not aware of it till after the fact and now we are not offering any of the items and still getting bashed by people so we are a little touchey. We only sold the items that we were able to get from the maker and did not sell if not in our hands. We made every effort to please all buyers with what we sold. If you received from us then we will correct your purchase. ? why did you not say something when made purchase and received it that there was a problem. Thank you for your comments and yes it is a shame there are those who make things have a bad name.
SORRY, but xtctlc collectibles did not start purchasing and selling his items until late June / First of July THIS YEAR 09 and presently not selling it. We WERE NOT the ones he sold out his website to and when we purchased his items -- we only sold what we had and everyone was given what ever customer satisfaction needed to please them. The one person that we could help out that got burned by Wendell & Monica is a member on here and has written a comment regarding getting his parts. TALK TO HIM. But since we can not get any more parts from Wendell & Monica then our only comment is : for any that need corrections made that came from Wendell & Monica or the actual person who had his website to contact them from his website on e-bay its_all_about_money. GOOD LUCK WITH THAT TOO!
If any had problem with product that was purchased from xtctlc collectibles from our dates of selling to contact us and we will honor our promise to make satisfied/refund after verifing purchased. We have completely keep all records of every sell and every person that purchased. But currently since the beginning & last item was sold by us - there has not been any one with a complaint that has come forward that was not fixed to satisfaction. Again THANKS to all who had purchased from xtctlc.
Items was being sold out to XTCTLC Collectibles and we were doing best of getting everyone who purchased the best customer satisfaction. No complaints. But Wendall has decided to take and re-open account on e-bay on own. All can check out his site: its_all_about_money.
Was selling stuff to XTCTLC Collectibles and they sold on e-bay. Did great job with it. No complaints. But now he is back on e-bay doing on own again under: its_all_about_money. Any one need him check out that site.