Madd Trucker Posted July 27, 2020 Share Posted July 27, 2020 Is it possable to get replacement parts from Revell I bought the 29 Ford over Memorial day week end and was missing the tree with the exhaust headers and decals it was a factroy sealed kit and al l bag was sealed Quote Link to comment Share on other sites More sharing options...
Ace-Garageguy Posted July 27, 2020 Share Posted July 27, 2020 https://www.revell-service.de/en/ Quote Link to comment Share on other sites More sharing options...
CabDriver Posted July 27, 2020 Share Posted July 27, 2020 Would be easier to return it to where it came from, assuming it was a retailer of some sort, I would think... Quote Link to comment Share on other sites More sharing options...
Mark Posted July 27, 2020 Share Posted July 27, 2020 If it was bought online or at a show, that throws a wrench into things. Some local hobby shops don't do returns either, they direct buyers to go to the manufacturer... Quote Link to comment Share on other sites More sharing options...
CabDriver Posted July 27, 2020 Share Posted July 27, 2020 1 hour ago, Mark said: If it was bought online or at a show, that throws a wrench into things. Some local hobby shops don't do returns either, they direct buyers to go to the manufacturer... Agreed - although I think it’s bad practise of a hobby store to tell their customer to deal with the manufacturer directly. Not many instances of retail where you can get away with that - would be much better if they exchanged the goods and took it up with their distributor rather than leaving the customer to do the legwork Quote Link to comment Share on other sites More sharing options...
Zoom Posted July 27, 2020 Share Posted July 27, 2020 Listen to Ace! Quote Link to comment Share on other sites More sharing options...
BlackSheep214 Posted July 28, 2020 Share Posted July 28, 2020 I’m in agreement with Ace. You can get replacement parts through their website. Just explain to them you received a sealed kit with missing trees and decals. Take a photo and submit it to them thru their website. Good luck and let us know how it worked out for you. Quote Link to comment Share on other sites More sharing options...
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