I was another victim of Modelhaus. He reassured everyone he'd stay open until the end of 2016, then disappeared without a ripple in June, 2015, leaving all his tall money customers in the lurch.
I had used Bob Shibelski in Wis. for years and always had great quality and service. Out of hundreds of parts, including many special requests, only two pieces were ever lost or damaged and he made good on both really quick. Then he suddenly dropped off the radar.
Is there anyone left who treats everyone equally, as to "next in, next out"? Don Holthaus ran his business under that rule and it served everyone well. I hope I'm not too late; I see this discussion is already three years old, apparently without resolution.
Any and all help would be appreciated!
Jason, Mesa, AZ