SpeedShift Posted Monday at 06:39 PM Posted Monday at 06:39 PM (edited) Been doing business with Model Car Garage for years, fantastic stuff, and Bob is a great guy to talk to. Recently been getting concerned. I ordered some items from MCG last June 2nd - anticipating giving some gifts at the end of the month. My credit card was billed instantly (that part of the website is working just fine) and tracking orders on his website has been an improvement. The site allows you to find your order and order status using the order code...I was able to see all my orders the last five years. But after a month I have yet to receive the June 2nd order. Last year I called him and got ahold of him and had a really nice conversation. He apologized for the delay and agreed to track down my order and it arrived later. This time I left a phone message for Bob, emailed him, I even got on his Facebook page and asked twice about the order and if he was ok, knowing he had some health issues in the past. I haven't heard a thing or even an acknowledgement of my messages. Do any of you know MCG/Bob's status? I know there are things in life that are more important than a hobby. But this is concerning. Edited Monday at 06:41 PM by SpeedShift
Tom Geiger Posted Monday at 06:48 PM Posted Monday at 06:48 PM Bob is okay. He’s been in touch with me this week.
Ace-Garageguy Posted Monday at 11:09 PM Posted Monday at 11:09 PM Glad he's OK. I bought a boatload of stuff from MCG at the ACME show last year. Sure beats paying shipping. 1
SpeedShift Posted Tuesday at 07:47 PM Author Posted Tuesday at 07:47 PM For all....I just got an email this afternoon from Bob asking if I had received my order...so I'll let you know how we resolve it.
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