Ben Posted July 11, 2015 Posted July 11, 2015 For those that have this kit, how did you go about getting it? I placed an order for mine over a year ago and have not had any word from Heinz on it?
gatorincebu Posted July 11, 2015 Posted July 11, 2015 For those that have this kit, how did you go about getting it? I placed an order for mine over a year ago and have not had any word from Heinz on it? Ben, Once I decided to attempt to obtain one of these kits. I went to their websites, Sent Heinz an e-mail. I received a reply the next morning. As I had a couple of things I needed to do. I wrote him back asked him to hold a kit for me for a couple of days. he agreed. ( I needed to open a Paypal account and also establish a mailing address. Where we live here in the Philippines, there are no street numbers or names and no house numbers, so I rented a P.O. Box ) All of that taken care of. I notified him I was ready to complete our transaction. He sent me the info I needed. I made the Paypal payment. Now the package is in the postal system. My question to you is. Did you use Paypal? Have you tried to contact him regarding the matter? I would contact him again. I will let you know when the package arrives. Be Well Gator
Ben Posted July 12, 2015 Author Posted July 12, 2015 I had sent him several emails over the past few months with no reply. I sent another email today. Hopefully he will reply?
Ben Posted July 13, 2015 Author Posted July 13, 2015 Still no reply from Heinz and I can't find the kit anywhere on their website (Modelltruck.at) ?
Pavel A. Posted July 13, 2015 Posted July 13, 2015 Ben what I saw direct at shop.... this kit is from more manufacturers. There are lot of parts from resin, cnc parts, PE parts or normal plastic parts. The problem is there that he is alone at shop. He must boxed it and prepare each kit. It takes a time. I normally called him by phone and make a joyride to shop (500 miles) . He prepared me two pieces, was no problem. The one and only distributor will be modelmakershop. Just now is no another way to buy it. I think please wait.
gatorincebu Posted July 13, 2015 Posted July 13, 2015 Still no reply from Heinz and I can't find the kit anywhere on their website (Modelltruck.at) ? Ben, The kit is not listed on the website! I just sent a inquiry via e=mail. i hope you get things worked out. Be Well Gator
Ben Posted July 14, 2015 Author Posted July 14, 2015 I did get a reply from Heinz and my order is still in place. Thanks for everyone's help!
gatorincebu Posted July 14, 2015 Posted July 14, 2015 I did get a reply from Heinz and my order is still in place. Thanks for everyone's help! Ben, I am glad that you got things worked out! I am anxiously awaiting the arrival of my kit. Be Well Gator
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