Hobbylinc & Tru Color Paint

[Jon Haigwood]

I recently received an order from Hobbylinc. Include in the order was 2 bottles of Tru Color paint. The bottles were only about 1/2 full and very thick, absolutely not air brush ready . I contacted Tru Color and they said the they do not supply paint to Hobbylinc and what the sent me may have been setting on their shelves for some time and the thinner (?) may have evaporated. They told me that they will send me the appropriate thinner to make my paint usable. Kudos to them for stepping up.

I sent a email to Hobbylinc so they would be aware of the problem and check their paint before it is shipped. As of yet I still have not heard from them.

I am posting this as a "heads up" when ordering paint from suppliers 

[Mike999]

Thanks for the heads-up.  This is useful knowledge right now during the Plague, for those of us who don't have a hobby shop nearby and need to order our paints. It's great that Tru Color fixed your problem.

HobbyLinc has some...quirks.  A couple of days ago I made up a list of stuff I wanted to buy.  Placed the order today, but several items had completely disappeared from their site.  It was like they had never existed, and couldn't be back-ordered.  These were all AK Interactive products.  So I guess they've dropped that line as well.

But on the plus side: a while back I ordered a weathering paint set from HobbyLinc.  It was supposed to have 3 different paints in the box, but only had 1 bottle.  HobbyLinc sent me a whole new set and told me to keep the 1 bottle, not to bother returning it.