I wasn't going to post about this when it happened, but after reading this I will. I ordered some decals from Decals By Lucas a few months ago. After a month they did not show up, so I e-mailed him about it. No response. Paypal gives you 45 days to make a claim, so I waited until the last minute to give Rick full benefit of the doubt before submitting the claim. After the claim was made I finally got a NASTY e-mail from Rick saying he had sent the decals. I don't know whether he did or he didn't, but if he had responded to my original e-mail I would have taken his word for it and not filed a Paypal claim. And the e-mail he did send was completely unprofessional and cost him a customer.