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Posted
21 hours ago, stitchdup said:

are you sure you are contacting the correct store, theres a usa store and a spain store and the email you have looks like it could be the american one since it doesn't say spain

Thanks for your replay. I don't have any other address. Do you have the Spanish address?

Posted

Thanks for your replay. I don't have any other address. Do you have the Spanish address ? It is indeed the site https://gravity-colors.com/ where I connect and where I never have an answer either by chat or by contact form.

Posted
16 hours ago, Triou said:

Thanks for your replay. I don't have any other address. Do you have the Spanish address ? It is indeed the site https://gravity-colors.com/ where I connect and where I never have an answer either by chat or by contact form.

I've never had an issue with gravity colors (spain). I've emailed them couple weeks ago when i had a broken bottle of paint come in, and they responded within a day or so, and shipped my bottle of paint out few days later.  

  • Like 1
Posted
7 hours ago, Triou said:

Could you please tell me the email address of the Spanish site? Thanks in advance.

I don’t a email from them. Just go to there site, and go to where it says contact us on the bottom of the page. Once you do that fill out the info and send. 

Posted

This is the url of the site I use. I just sent them a second message via the contact form. On the other hand I do not have an email address to contact them.

Posted
1 hour ago, Triou said:

This is the url of the site I use. I just sent them a second message via the contact form. On the other hand I do not have an email address to contact them.

That contact page is in lieu of an email.  It has been noted several times in the messages chain.  I have used that contact page and not yet had a problem.

  • Like 1
Posted

To add to what Gerry said, you have to scroll down to the bottom of the home page, There you will see USEFUL LINKS, and directly under that Contact Us.

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