The Creative Explorer Posted July 17, 2023 Share Posted July 17, 2023 I am sorry to come and complain. I love the magazine, have been an subscriber for a while, both print and digital (not at the same time). And for budgetary reasons, for now it is digital. Is it possible to please, please consider a different venue/platform for the digital magazine? The customer service and the overall service of magzter is horrible. This year will definately be my last year for Magzter, I tried it, tried it again and it does not improve. I also had back in the days a digital subscription to SAE and it was provided through Zinio. Maybe you could consider that? The app works a lot better, the subscriptions work better, barely any need to the customer service and overall just so much better. I do understand that there is more that meets the eye, but just look into it, please. Thank you 🙂 Quote Link to comment Share on other sites More sharing options...
iamsuperdan Posted July 17, 2023 Share Posted July 17, 2023 This has come up before, and we're definitely aware of Magzter's shortcomings. In editorial meetings, we have discussed, and continue to look into alternatives that provide a better experience. As always, if/when a change is made, we'll post about it here. Thanks for the feedback! Quote Link to comment Share on other sites More sharing options...
The Creative Explorer Posted July 17, 2023 Author Share Posted July 17, 2023 Thanks Dan, I am aware of the great work that has been achieved lately, getting the magazine back on track and so far it is going great. Thank you for the feedback! I hope rather sooner than later a different option would emerge, :-). keep the good work up! Quote Link to comment Share on other sites More sharing options...
Dave Ambrose Posted July 21, 2023 Share Posted July 21, 2023 We do have digital subscriptions that are not Magster. If you take out a digital subscription directly with us, it's hosted on a platform we control. PM me if you need help setting that up. Quote Link to comment Share on other sites More sharing options...
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