MAgzter

[The Creative Explorer]

I am sorry to come and complain.

 

I love the magazine, have been an subscriber for a while, both print and digital (not at the same time). And for budgetary reasons, for now it is digital.

 

Is it possible to please, please consider a different venue/platform for the digital magazine? The customer service and the overall service of magzter is horrible. This year will definately be my last year for Magzter, I tried it, tried it again and it does not improve.

 

I also had back in the days a digital subscription to SAE and it was provided through Zinio. Maybe you could consider that? The app works a lot better, the subscriptions work better, barely any need to the customer service and overall just so much better.

 

I do understand that there is more that meets the eye, but just look into it, please.

 

Thank you 🙂

[iamsuperdan]

 

This has come up before, and we're definitely aware of Magzter's shortcomings.

In editorial meetings, we have discussed, and continue to look into alternatives that provide a better experience.

As always, if/when a change is made, we'll post about it here.

 

Thanks for the feedback!

[The Creative Explorer]

Thanks Dan,

 

I am aware of the great work that has been achieved lately, getting the magazine back on track and so far it is going great.

 

Thank you for the feedback! I hope rather sooner than later a different option would emerge, :-).

keep the good work up!

[Dave Ambrose]

We do have digital subscriptions that are not Magster. If you take out a digital subscription directly with us, it's hosted on a platform we control. PM me if you need help setting that up.