Not geeting Notification Emails

[Len Woodruff]

I checked my setup and it shows I should be getting notifications emails.

It's been a week or 2 since I got any.

Maybe the updated a new option I need to check?

Thanks in advance for your help.

[Xingu]

Len,

Not sure what the problem could be. I am still getting all the emails I am supposed to.

Did you double check all the notifications are set to email and not just a notification on the site. Account Settings>Notification Settings (under Other Settings, on right side of screen). You would then need to check each of the individual items.

Maybe the emails are going to a spam folder?

I do not know of anything on our end that would change those settings.

[Len Woodruff]

On 3/13/2024 at 3:09 PM, Xingu said:

Len,

Not sure what the problem could be. I am still getting all the emails I am supposed to.

Did you double check all the notifications are set to email and not just a notification on the site. Account Settings>Notification Settings (under Other Settings, on right side of screen). You would then need to check each of the individual items.

Maybe the emails are going to a spam folder?

I do not know of anything on our end that would change those settings.

Sorry it took me so long to reply. I hadn't notice your reply until today.

Looks like I had all of those set for emails. I then activated the "Push" not sure what that will change.

[Len Woodruff]

I also logged out and back in a few minutes ago. Not sure if that will help or not.

[Len Woodruff]

Still no email notifications with the aboe changes. I also cheecked my spam folder and nothng there either.

Any other suggestions?

 

[Xingu]

I will flag this so Dave can double check if there is anything on our end that is off.

[Dave Ambrose]

On 3/16/2024 at 1:53 PM, Len Woodruff said:

Sorry it took me so long to reply. I hadn't notice your reply until today.

Looks like I had all of those set for emails. I then activated the "Push" not sure what that will change.

I looked at your notification settings, and when you activated push notifications, it deactivated the email notifications. Just go back and reactivate the email notifications, and you should be good. Let me know if you need help with that. 

[Len Woodruff]

3 hours ago, Dave Ambrose said:

I looked at your notification settings, and when you activated push notifications, it deactivated the email notifications. Just go back and reactivate the email notifications, and you should be good. Let me know if you need help with that. 

Thanks David. I added the email backin to the notification settings. We will see what happens.

[Len Woodruff]

Still not getting any email notifications.

Interestingly I am getting some Google Chrome notfications on my PC. 

Is that because of the "Push" notifications turned on?

Thanks again for your help.

[Dave Ambrose]

16 hours ago, Len Woodruff said:

Still not getting any email notifications.

Interestingly I am getting some Google Chrome notfications on my PC. 

Is that because of the "Push" notifications turned on?

Thanks again for your help.

Yes, you're getting the Chrome notifications because push notifications are turned on. Apparently, when you turn those on, email gets turned off. 

[Len Woodruff]

Thanks Dave. I wil turn those off and see what happens.

[Len Woodruff]

I have turned off the "PUSH" notifications. I am still not getting any e-mails for the threads I have been following.

Feb 5 was the last time I recieved any notifications e-mails.

[Len Woodruff]

Dave out of nowhere I started getting my email notifications today. Hadn't done anything to my setup since last Thursday.