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Not geeting Notification Emails


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Len,

Not sure what the problem could be. I am still getting all the emails I am supposed to.

Did you double check all the notifications are set to email and not just a notification on the site. Account Settings>Notification Settings (under Other Settings, on right side of screen). You would then need to check each of the individual items.

Maybe the emails are going to a spam folder?

I do not know of anything on our end that would change those settings.

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On 3/13/2024 at 3:09 PM, Xingu said:

Len,

Not sure what the problem could be. I am still getting all the emails I am supposed to.

Did you double check all the notifications are set to email and not just a notification on the site. Account Settings>Notification Settings (under Other Settings, on right side of screen). You would then need to check each of the individual items.

Maybe the emails are going to a spam folder?

I do not know of anything on our end that would change those settings.

Sorry it took me so long to reply. I hadn't notice your reply until today.

Looks like I had all of those set for emails. I then activated the "Push" not sure what that will change.

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On 3/16/2024 at 1:53 PM, Len Woodruff said:

Sorry it took me so long to reply. I hadn't notice your reply until today.

Looks like I had all of those set for emails. I then activated the "Push" not sure what that will change.

I looked at your notification settings, and when you activated push notifications, it deactivated the email notifications. Just go back and reactivate the email notifications, and you should be good. Let me know if you need help with that. 

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3 hours ago, Dave Ambrose said:

I looked at your notification settings, and when you activated push notifications, it deactivated the email notifications. Just go back and reactivate the email notifications, and you should be good. Let me know if you need help with that. 

Thanks David. I added the email backin to the notification settings. We will see what happens.

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16 hours ago, Len Woodruff said:

Still not getting any email notifications.

Interestingly I am getting some Google Chrome notfications on my PC. 

Is that because of the "Push" notifications turned on?

Thanks again for your help.

Yes, you're getting the Chrome notifications because push notifications are turned on. Apparently, when you turn those on, email gets turned off. 

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