Local Hobby Shp vs. Mega-Store

[69NovaYenko]

Bottom line is  there is no wrong or right to this topic. I do some of my purchases on-line and some at my LHS. I suggest that those who wish to confine their business strictly the web or the big box houses to do such and those that like to frequent a LHS to do such…it short “Just Do You."  However, I will leave you with this final thought...

No matter what the services are whenever possible (financially feasible..reasonable accessible etc)  support you local business. Small business are one of the many things that makes this country great.

Edited April 12, 2016 by 69NovaYenko

[keyser]

Small businesses that are competent and competitive within reason are absolutely worth my business. Full sticker on a kit, not responding to special order requests, or even letting customer know when new stuff or ordered stuff is in is just passing on a guaranteed sale, and repeat business. 

Any idiot can sell me one kit. A businessman plans on the next few sales, the relationship. RIP, there have been a few great guys with shops that I enjoyed relationships for years. Currently, there are local shops that have refused repeated attempts to develop relationships, while whining to "hangers-on" in shop how bad business is. Pathetic. 

Just spent serious $$ with several local jobbers on a huge remodel, 2.5 months so far. Worst. Service. Ever. Countless wrong orders, unresponsiveness to calls, EM, visits. On one home, with contractor, and very straightforward orders without changes. 5 reorders on a 5 foot long hanging extension for a light. Just picked up latest (won't say last yet) effort just now. No "Sorry", here's a discount, or a spoken "Screw you". 

That latter mentality is what keeps big box in biz for easy stuff, and direct order for high end stuff. Doesn't matter product, or price. Lousy service is lousy service. Entitlement doesn't get my business. Relationship does. 

 

[69NovaYenko]

Small businesses that are competent and competitive within reason are absolutely worth my business. Full sticker on a kit, not responding to special order requests, or even letting customer know when new stuff or ordered stuff is in is just passing on a guaranteed sale, and repeat business.

Ditto...I whole heartily 100  % agree!!!!  The business must be competent and competitive within reason!!! In fact that applies to ANY and ALL business be they large or small. If a large box  or on-line outfit  is neither competent or competitive within reason I will not do business with the either. Just saying.... :-)

Edited April 14, 2016 by 69NovaYenko