Foose Caddy

[vintagercr]

I went to my LHS as they had left a message that my model was in.  They got 2 in the store.  I asked if they could open up the box.  Windshield header was broken.  They opened up the other one and they same thing.  They were emailing Revell about the problem.  I think the problem is the fact that the body is packed in such a way that the frame is out towards the side of the box. Any weight on the side most likely breaks it. I think an easy fix may be to pack some cardboard into the opening.  Glad I had them check.  Waiting for another order to come in.

[martinfan5]

Revell is aware of it finally

http://www.revell.com/support/service-alerts.html

Revell Kit 85-4435 Chip Foose Custom Cadillac

Please note that on our new Chip Foose Custom Cadillac, 85-4435, some customers have been experiencing a broken windshield frame. If your model has a broken windshield frame you can get a new body at no cost to you.

We request for the best service you complete the Replacement Parts Order Form in the Parts & Service section. Or you can also place your order in 2 other ways; 1. Email your order to cservice@revell.com or 2. Mail in an order to the following address: Revell, Inc. Attn: Consumer Service, 1850 West Howard St., Unit A, Elk Grove Village, IL 60007

For this issue we will waive the UPC Proof of Purchase requirement. For future production runs we have added a new windshield support to prevent this problem from occurring. We appreciate your understanding.

Posted: September 18, 2017

[Mercuryman54]

I probably won't get one, lord knows I have enough kits already!!!! But it's nice to know that Revell has realized that there is a problem and they are doing something about it!! Maybe this will relate to other kits also. 

[Howard Cohen]

Mine was the same. I thought it might be an easy fix but it is broken in 3 places, center of the horizontal bar and both A pillars. I sent in a request and I am waiting patiently...this may be a slow fix until they get new bodies  

 

[espo]

I had the same window frame issue that seems to be happening to everyone else. Contacted Revell on line and interred a claim. They replied that a new body would be sent in a few weeks. Received the new body in two weeks, pretty good service in my mind. I hope that Revell is able to get a handle on this problem, not that it will keep me or anyone else from buying their products, But it has to be costing them a lot of money until they get it fixed. Money that could be spent developing additional new product for us to buy.