Auslowe Model Truck Parts Under Attack!!

[redneckrigger]

One of the best makers of resin parts for all of our builds, be they American, European, or Australian, has been being attacked on social media pages for the times it has been taking to get their items delivered. As they are in Australia, they are subject to all of the slowness and other problems from Australia Post, problems that are beyond imaginable. Shipping, as with ANY aftermarket supplier, or internet seller, is out of the control of the vendor, but there are always those keyboard commandos who attack vendors over things they cannot control. They are considering closing their shop, and that is going to be a huge loss for the entire hobby of truck building. Please take a moment to contact them through their website, https://www.auslowe.com.au/ or message them through Facebook at https://www.facebook.com/auslowe/ and give them a word of encouragement. As we all know, doing resin bits is an art, and is not one that can be done in a minute and have the item, which was made to order, on it's way within the hour, though there are those who think that way, believing that they are the ONLY customer, and therefore should have their order shipped within seconds of receipt. I use resin parts from many suppliers, KFS, AITM, Auslowe, Double Take, Moluminum, Gary Wallace, and several others, and all of them are superb. Losing just ONE will make a a huge hole in our hobby. Sure, there are those who sell resin bits who take your money and then do not deliver in a timely manner, but those are the fly by nighters, and they rank in the same low place as those customers who use social media as a weapon to attack those GOOD companies such as Auslowe. Auslowe has been in business for 25 years and needs our support. Please lend a hand!!!

[Warren D]

Thanks for posting this Tom.  I saw the FB post the other day and was going to post a notice here but, as old age sets in, I forgot.  We all need to support Auslowe in this, I don't know which forum they were being attacked on, hopefully not this one.  I can't understand why someone would trash a vendor over shipping issues but in these days of the internet when one can hide behind a screen, I guess it's easy to stab someone in their back when you don't have to look them in the face.

I have reached out to Auslowe in support, hopefully the more people who do will have a positive effect on their upcoming decision.  They have unique items that just aren't available anywhere else.

 

[redneckrigger]

1 hour ago, Warren D said:

Thanks for posting this Tom.  I saw the FB post the other day and was going to post a notice here but, as old age sets in, I forgot.  We all need to support Auslowe in this, I don't know which forum they were being attacked on, hopefully not this one.  I can't understand why someone would trash a vendor over shipping issues but in these days of the internet when one can hide behind a screen, I guess it's easy to stab someone in their back when you don't have to look them in the face.

I have reached out to Auslowe in support, hopefully the more people who do will have a positive effect on their upcoming decision.  They have unique items that just aren't available anywhere else.

 

Thanks Warren, they truly do make great stuff. And, it is indicative of a great businessman to be concerned when he receives criticism, but I hope he discounts the sources it is coming from. In this day and age when it almost seems a sport to attack people from the annonymity of a computer, way too many good businesses get attacked, and unjustly so.

[Warren D]

I hope the outpouring of support convinces Nigel that the MAJORITY of his customers are not only satisfied but grateful that he contributes so much to our hobby.

[Force]

I've had nothing but the best service from Auslowe when I've ordered from them, and they carry parts of very good quality and supports the hobby tremendously.
So I have all my thumbs up for Nigel and Renee and I wish them the best.
I'm not a facebook guy but I just sent them a supporting email and ordered some parts for some of my future projects while I was at it.

Edited July 6, 2018 by Force

[Warren D]

Great News!  According to their FB page, Nigel has decided to continue on and keep developing new products.  The overwhelming support of the truck modelling community has apparently over-shadowed a few complainers.

[redneckrigger]

On 7/7/2018 at 9:39 PM, Warren D said:

Great News!  According to their FB page, Nigel has decided to continue on and keep developing new products.  The overwhelming support of the truck modelling community has apparently over-shadowed a few complainers.

Exactly as so many of us hoped it would! Well Done!

[Force]

Awsome.