Cheers to a local hobby shop

[Ryan S.]

I've got to give a quick shout out after a great experience at a "local" hobby shop this weekend. I say local because although I don't live in Napa anymore, it's where I'm from and I like to support the hobby shop there when I'm in the area (I only live about an hour away, now.)

This was the case this weekend. My girlfriend and I went in to pick up some paints and some plastic stock as well as to pa-rouse the collection of kits on the shelves. We ended up with only paint and plastic this trip. While we were checking out, the gentlemen behind the counter was chatting with us and my gf was telling him how I've got her totally addicted to building cars and what she was working on and I was telling him how I was only back into the hobby for about a year or so now.

With out any prompting, he offered us the 2010 Revell catalog as well as two back issues of... Model Cars Mag!

It's nice to see great customer service is alive and well sometimes, and it's little things like this that will keep me going back there. So thanks and cheers to Loose Caboose in Napa for keeping us very happy customers!

[charlie8575]

Sounds like a great shop, Ryan.

We're fortunate that there are many quality hobby shops around the country that provide not just good service and selection, but the small courtesies that make doing business with them a pleasure.

Charlie Larkin

Edited September 20, 2010 by charlie8575

[Hattley]

Man, That's great! I dont know what I enjoy more, your GF is building too or the great service at the hobby shop! Pay it forward!!

[sjordan2]

There's a guy who knows how to build his business and keep you coming back – the sort of attitude and approach that Art Anderson has described about his days as a hobby shop owner.

Makes you think that, while Walmart has been putting small shops out of business for years, their withdrawal from this area has been of benefit to this kind of independent retailer.

[Gregg]

Ryan, You left NAPA?

Ouch!!!!

[sjordan2]

I don't know if you've tried to contact Loose Caboose about your appreciation, but I did try to alert them to this thread and my e-mail didn't go through.

[Roadkill2525]

I also have to give Loose Caboose praise. Thev'ye got a great selection of models with great help.

[Ryan S.]

Ryan, You left NAPA?

Ouch!!!!

I did, yeah! It's easier when you are born and raised there, but it's a great place to be from for sure. I only moved an hour south to be closer to San Francisco and yet, I still work in the wine industry in the big city. Not a bad trade off really. I've got family and friends in Napa so I'm still up there quite frequently.