Jump to content
Model Cars Magazine Forum
Sign in to follow this  
misternemo

Model Factory Hiro

Recommended Posts

I give up,how do you get  an answer from them? i have sent them messages though the website, through emails,and sent a message through "ask a question" on facebook all with no reply. also already tried to find an answer on google. just looking to buy one small 1/24 item,really shouldn't be this hard to contact them. if anyone knows of the best way to contact them/order an item from them please let me know. thank you.  Ryan.

Share this post


Link to post
Share on other sites

You may be best trying one of the stores that sell their product. Off the top of my head hiroboy could be worth asking as they seem to carry a lot of their stuff so I would imagine have contact details

Share this post


Link to post
Share on other sites

I've had to deal with MFH a couple of times. In both cases, I used contacted the dealer I purchased from - Hiroboy and HLJ. I think when they relay your question to MFH, they are more likely to get an answer.

Also, I always found it easier (and cheaper) to buy MFH stuff through a dealer.

I have never purchased a MFH item without some kind of problem (a part missing or incorrectly supplied), and so it is good to know you can contact the dealer after sales to resolve the issue. In both cases the issues was small and problem was sorted by the dealer. You  might not get that service if you buy direct!

FANTASTIC kits though - best I've ever seen!

Share this post


Link to post
Share on other sites

Kyoko is nice to deal with. I ordered a book from them and due to some sort of SNAFU, my Post Office ended up returning it to MFH in Japan. She had it re-sent to me at no charge!

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...