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Warren D

Auslowe

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Just wondering if anyone in the USA has received an order from them in the last few months?  I placed an order in early April and end of May they said it had shipped.  I know their postal system had issues prior to the pandemic so I'm sure it's worse.  I'm not saying anything negative about Auslowe, they are great people, I'm just wondering at what point I consider the package lost in transit.  If you did get an order, I'd appreciate the order date and delivery date (approximates are fine +/- week).

Thanks

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This is like comparing apples to oranges,but i ordered from BNA Model World on May 15 and received delivery on june 17

This was shipped Australia Post.i got One noticed when shipped,and a notice when it landed in the USA.

Hope this helps

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5 hours ago, Warren D said:

Just wondering if anyone in the USA has received an order from them in the last few months?  I placed an order in early April and end of May they said it had shipped.  I know their postal system had issues prior to the pandemic so I'm sure it's worse.  I'm not saying anything negative about Auslowe, they are great people, I'm just wondering at what point I consider the package lost in transit.  If you did get an order, I'd appreciate the order date and delivery date (approximates are fine +/- week).

Thanks

It has been quite some time since I ordered from Auslowe, but it took 3 weeks to process my order and then 3 weeks to arrive after it was shipped. There was no world wide emergency at that time. From what I understand, international orders are experiencing pretty large delays right now. I'm even having trouble getting things shipped from Canada without it taking forever. If it took 3 weeks under normal conditions, I would figure around 4-5 weeks, just guessing.

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No doubt international shipments are messed up.  I see on AITM's website that he has suspended overseas shipments for the duration.  I may ask them for a ship date, hate to bother them as I'm sure many others are asking similar questions.  One Aus model site is suggesting that folks ask for (and pay extra) Fed Ex as it seems to be moving packages better.

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I have been waiting for an order  4 months now to come to Canada , From Australia , I had to FB Renee and tell her that it must be lost ,so she put a new one together for me ,and now I see from Australian post is saying it may come by sea not air ? that's going to take sometime , And just to let you all know ,Nigel casts to order that's what takes the time    . 

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As a seller, I have had several customers ask about their orders. I have found that, even in the US, all deliveries seem to be taking longer than normal. I've had some delays up to 3 months. In some cases they seem to get there as normal. Go figure.

 

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