Hyundai has gone too far against "right to repair"; spread the word

[Brutalform]

12 minutes ago, maxwell48098 said:

 

Yep, the wife was starting to bake Christmas cookies last Friday when the baking oven quit working.  It took a $185.00 visit from a local appliance technician Saturday, with his $1800 digital tester, to tell us that a resistor in the circuit board had failed. Being the oven, which is a combined micro wave and conventional baking oven, is 12 years old, a replacement circuit board was $1620.00 installed, or roughly 60% of the cost for the new oven we ended up buying instead later in the afternoon.  The tech as an funny old guy (60-65) and he said years ago, he could have just plugged in a replacement resistor for $35 bucks, but incorporating it into the circuit board increased its reliability.  He said he was sure about the "increased reliability" point though.  We both laughed.

 

A.J.

A friend of ours bought a brand new, fancy oven, and the electronic circuit board failed every time  after it was replaced four times. The tech guy said himself it’s put where the heat can kill it. She actually got the oven removed, and bought a different brand. 

[maxwell48098]

One thing overlooked when it comes to OEM repair parts sold at the dealerships is that before they came to the dealerships, they were mostly stored inside a warehouse several football fields in size with floor to 25' ceiling racks filled with thousands of replacement parts that had to be purchased from suppliers that had the tooling to manufacture, assemble, and warehousing capability waiting the OEMs order.  Now multiply that by dozens or hundreds to times and think of the overhead that had to be covered before the dealers could get it, then store it on his shelves until the customer buys it. And not a penny of profit is made by the dealership until it gets sold.

When it comes to new vehicle sales, outside of the US and somewhat in Canada, dealerships elsewhere don't have storage lots with vehicles that the dealership purchased from the factory to hopefully satisfy the "got to have it right away" customer mentality of the US.  Waiting 4 -12 weeks for your new vehicle to be built, shipped, and delivered to the dealership, then to the customer, is considered normal.  My colleagues from Europe and Japan were always amazed by US automobile dealerships, facility-wise, as well as on-hand inventory understanding the cost that is involved daily to have an unsold vehicle that they ordered just sit there accruing floor-plan loan interest costs.

 

FYI - The LEAST profitable department in a dealership is new vehicle sales.  The most profitable are used vehicles and financing, followed by dealership-leasing, service, parts, then body shop. It's been like that for decades, and only when leasing instead of buying became big business did it move up for being only slightly more profitable than retail vehicle sales.

 

A.J.

[PatW]

In the UK the Government wants everyone to buy an EV! They are £30,000 for a vehicle for our needs. We bought our present car 12 years ago, our first new car! It was £16,000 now £27,000 or Hybrid (electric around town, small Petrol engine out on the open road) £37,000! 

Finding an EV charging station out of the major cities virtually nil! Those on our Motorways (Freeways) are at Service Stations, and are either broken by drivers who want free electricity or otherwise large queues waiting to re- charge which can take up to 3 hours for a full charge and is expensive. After charging the EV's might do 300 miles depending on the speed and use of lights/radio/indicators etc. Our Eco-Diesel takes 5 minutes to fill up and can do 600 miles on a run with no exhaust emissions! The car has done 80,000 trouble free miles is serviced every twelve months and has to have an MOT safety check-up. I think we will keep it. An MOT station nearby has an electronics wizard, who fixes Tesla screens for £750 when Tesla want £15,000 in the UK!