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Posted (edited)

He's the only one I'll consider David. Turn around is quick (3-4) weeks. If there's a problem, he takes care of even quicker. He did some bumpers and wheels for me once and one of the bumpers wasn't quite perfect. I called him and he said ,"no problem, send it back and I'll re plate it." I sent it out and in less than two weeks, I had the bumper back and it was perfect. He's a great guy IMO and will take the time to talk to you when you call him.

Edited by plowboy
Posted

Thanks for the info Roger. Sounds like he is the one to deal with. Plus he is less than an hour away from me. I have littlemotorkarco@talon.com for his email. Does he usually respond pretty quickly?

Posted

I sent him 4 racks of assorted wheels, etc , to be chromed...prepped as per his instructions, and all in separate freezer zip lock bags........I got back 4 racks of 'stuff' looking like it had been dipped in over thinned, transparent silver paint (you could see right through it), with gobs of monkey snot in it. NO explanation, nothing. It took me numerous emails, in which he told me I didn't understand the process ( I do). And FINALLY, I got 1 /3 of my money back. I will never send them anything again. Ever.

Posted

Thanks for the info Roger. Sounds like he is the one to deal with. Plus he is less than an hour away from me. I have littlemotorkarco@talon.com for his email. Does he usually respond pretty quickly?

I can't honestly say about emails David. I just call and talk to either his wife or him. If she can't answer your questions, she hands the phone to Dale. I have the info if you want/need it.

Posted

:D Hi I would like to add I have been using him for 8 years now and I have never had a problem he has great prices and his turn around time is good he even has a deal if you really need it fast there is a adder of 25%for expediting. I'm getting a new order ready right now for him.

Posted

Do you guys have another email address for him? So far I haven`t heard from him. Or is it best to call? I tried to avoid the person to person stuff where possible. :D

  • 2 weeks later...
Posted

After hearing some mixed results from Chrome Tech, I decided to try them after a buddy of mine showed me his rack from them. They have incredible customer service & I've had some great results.. despite my rack being overloaded ^_^

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