Live in your own world, Lee.
I once had that problem with my subscription to SA(noE). It was the only magazine or catalog - of many - that ever arrived damaged.
Turned out the letter carrier was reading my SA(noE) every month before delivering it. Apparently it's hard to read and preserve the condition of a magazine while you're driving the little Jeep. Even the Lovely & Gracious Mrs. B's magazines arrived every month undamaged. (But who reads those, anyway?)
After the letter carrier was "re-assigned," I never received a damaged SA(noE) again. Throughout it all, I never blamed SA(noE).