Model Car Garage

[dragstk]

Has anyone dealt with Model car Garage lately? I ordered a PH set, paid with PayPal and when it returned me to Model Car Garage site, it said I needed to pay. Tried a few different things, but to no avail. I wrote to them but have not gotten a reply, in almost 2 weeks. This is unusual for them, as in the past they have been great to deal with.

Ant insight would be appreciated

Thanks

Jeff

[Mike Chernecki]

Never had an issue with Model Car Garage in 30 years of doing business with them. They were in the direct path of hurricane Ian, so I would cut him some slack for the next while.

[dragstk]

Thanks Mike. I thought that might be the case, but I didnt know where in Fla he was located

[SpeedShift]

I'm bumping up this discussion.

I ordered some items from MCG last June 2nd - anticipating giving some gifts at the end of the month.

My credit card was billed instantly (that part of the website is working just fine) and tracking orders on his website has been an improvement.

The site allows you to find your order and order status using the order code...I was able to see all my orders the last five years.

But after a month I have yet to receive the June 2nd order.

Last year I called him and got ahold of him and had a really nice conversation.

He apologized for the delay and agreed to track down my order and it arrived later.

This time I left a phone message for Bob, emailed him, I even got on his Facebook page and asked twice about the order and if he was ok,

knowing he had some health issues in the past. He seems to have been well enough to post on his Facebook page.

I haven't heard a thing or even an acknowledgement of my messages.

Do any of you know MCG/Bob's status?

I know there are things in life that are more important than a hobby.

But this is concerning.

 

 

 

 

 

 

 

 

 

 

Edited July 14 by SpeedShift

[Rodent]

33 minutes ago, SpeedShift said:

I'm bumping up this discussion.

I ordered some items from MCG last June 2nd - anticipating giving some gifts at the end of the month.

My credit card was billed instantly (that part of the website is working just fine) and tracking orders on his website has been an improvement.

The site allows you to find your order and order status using the order code...I was able to see all my orders the last five years.

But after a month I have yet to receive the June 2nd order.

Last year I called him and got ahold of him and had a really nice conversation.

He apologized for the delay and agreed to track down my order and it arrived later.

This time I left a phone message for Bob, emailed him, I even got on his Facebook page and asked twice about the order and if he was ok,

knowing he had some health issues in the past. He seems to have been well enough to post on his Facebook page.

I haven't heard a thing or even an acknowledgement of my messages.

Do any of you know MCG/Bob's status?

I know there are things in life that are more important than a hobby.

But this is concerning.

 

 

 

 

 

 

 

 

 

 

All I can say is that I had something similar happen to me a few years ago. I refuse to buy directly from him now and will seek out an online hobby shop that has the fret(s) in stock when I need PE.

[SpeedShift]

1 hour ago, Rodent said:

All I can say is that I had something similar happen to me a few years ago. I refuse to buy directly from him now and will seek out an online hobby shop that has the fret(s) in stock when I need PE.

I've seen MCG items sold via a second party as well...I'm hoping I don't have to go that route.

I'll keep you all informed.

[sidcharles]

yeah; you think you're doing the right thing by not going through a middle man and then it don't pan out the way you figured.

i think MCG is one of the OGs in the hobby.

[Rodent]

7 hours ago, SpeedShift said:

I've seen MCG items sold via a second party as well...I'm hoping I don't have to go that route.

I'll keep you all informed.

Not saying any more other than I did get my order. I found Mark Twain Hobbies on FleaPay and they stock a lot of MCG stuff. They also have a website that I order from now to save them the FleaPayFees. That is how I order now. They are also halfway across the country instead of completely across the country, so I get my orders quicker than ordering direct.

[SpeedShift]

15 hours ago, Rodent said:

Not saying any more other than I did get my order. I found Mark Twain Hobbies on FleaPay and they stock a lot of MCG stuff. They also have a website that I order from now to save them the FleaPayFees. That is how I order now. They are also halfway across the country instead of completely across the country, so I get my orders quicker than ordering direct.

Good to know, thanks.

For all....I just got an email this afternoon from Bob asking if I had received my order...so I'll let you know how we resolve it.

 

[bobss396]

On 7/14/2025 at 3:07 PM, Rodent said:

All I can say is that I had something similar happen to me a few years ago. I refuse to buy directly from him now and will seek out an online hobby shop that has the fret(s) in stock when I need PE.

This is what I've been doing. At shows they seem to be very disorganized. I have walked away while waiting for 15 minutes to buy a few things.

[DoctorLarry]

I ordered a PE set recently and it arrived. It did not seem to take an inordinate amount of time but unless it goes long I tend not to check.

[SpeedAndViolence]

I recently ordered from him (approx 3mo ago?) and received everything in a timely manner. I will say though, in one instance I put everything in the 'cart' on the website and then got sidetracked and forgot to pay. When I returned, my cart was empty. He actually called me(!) to verify that I was not having tech issues on the checkout end. We had a pleasant conversation and once I figured out everything I had in the cart previously, I paid and everything transpired as well as I could have expected. So no issues here.