Dave Metzner Posted November 14, 2011 Posted November 14, 2011 If you'd like a set of corrected decals for Your Hudson Hornet kit - these have the Oval logos for the air cleaners corrected. Please send a Self Addressed Stamped Envelope to: Moebius Models, Attn. Customer Service, PO Box 229372, Glenwood FL 32722 Please let us know how many sets of decals you need.. Thanks, Dave
Harry P. Posted November 14, 2011 Posted November 14, 2011 Another example of Moebius' commitment to the customer!
bigphoto Posted November 14, 2011 Posted November 14, 2011 Wow! that is very cool that Moebius would post on a forum that they are willing to correct a small error just for the asking! KUDOS!!!!!!!!
Harry P. Posted November 14, 2011 Posted November 14, 2011 Wow! that is very cool that Moebius would post on a forum that they are willing to correct a small error just for the asking! KUDOS!!!!!!!! Yeah, it tells you a lot about them.
Wagoneer81 Posted November 14, 2011 Posted November 14, 2011 (edited) Thank you, Dave! Thank you, Moebius! Edited November 14, 2011 by Wagoneer81
Chuck Most Posted November 14, 2011 Posted November 14, 2011 The lack of the ovals in the air cleaner decals is the only bad thing about the sheet- they look good, and they lay down and set nicely with no solvents needed.
Bill J Posted November 15, 2011 Posted November 15, 2011 Very good customer service, thank you Dave and Moebius. Question: does the NASCAR kit contain corrected air cleaner decals already or do we need to ask for some for the NASCAR kit too? Cheers!
Dave Metzner Posted November 16, 2011 Author Posted November 16, 2011 Tim Flock kit DOES contain corrected decals. And all subsequent kits will have corrected decals.. Dave
Tony T Posted November 16, 2011 Posted November 16, 2011 Any ideas on how to request a set to Canada? A Canadian stamp on an envelope isn't going to get through if mailed in the USA, I don't think? Thoughts or suggestions? It has been ages since I've had to do this...
Dave Ambrose Posted November 17, 2011 Posted November 17, 2011 This is just awesome. Moebius is getting to be my favorite model company.
eastown Posted November 21, 2011 Posted November 21, 2011 I am in the same position as Tony. In Canada and cannot put a Canadian stamp on a letter to be posted in the U.S.A. I did send a private E-mail to Dave explaining this, but as of yet have heard nothing back. Thanks Bob Purdy
gbdolfans Posted November 21, 2011 Posted November 21, 2011 Hey folks, I sent a SASE as requested by Dave. I got it back today and got the two sheets as requested!!!! Talk about Customer Service!!!! Thank you Dave for the GREAT SERVICE!!!!! You have a loyal customer in me.
Bill J Posted November 23, 2011 Posted November 23, 2011 Got around to mailing my envelope today. I have to say thanks again to Moebius for the special service. It shows the dedication to the customer when they make the extra effort to correct a minor decal error. I am looking forward to the NASCAR Hudson, the Chysler 300 and anything coming down the pike from Moebius. Great company and unique subjects. Thanks Dave and all at Moebius.
Darren B Posted November 23, 2011 Posted November 23, 2011 Me to just got mine in the mail. It speaks volumes about this company, they want to take care of their customers, plain and simple, I for sure will be buying more products from them!
eastown Posted November 23, 2011 Posted November 23, 2011 Still no answer on how to get a set to Canada. Bob Purdy
Harry P. Posted November 23, 2011 Posted November 23, 2011 Still no answer on how to get a set to Canada. Bob Purdy Why don't you just ask them??? Send Dave Metzner a PM.
eastown Posted November 24, 2011 Posted November 24, 2011 I did that over a week ago and explained to him that we cannot purchase a U.S. stamp in Canada. If I were to put a Canadian stamp on it , U.S.P.S. will not mail it out of the country. I do not mind paying for a stamp, and I could certainly send the money through the mail if I was advised that that would be exceptable. Its been well over a week since I sent Dave a private E-mail, and as of yet have had no response. Thanks for your interest Bob Purdy
Tony T Posted November 24, 2011 Posted November 24, 2011 I think we in Canada can buy an international postal coupon or voucher or something to that affect to include with the addressed envelope...been a while since I've had to do something like that, with the internet the way it is. If Moebius will accept that from a Canadian customer, then we're good to go. I'll also send Dave a PM.
eastown Posted November 24, 2011 Posted November 24, 2011 I have had this addressed and stamped letter sitting on my desk now for over a week. I went to the post office and explained what I was trying to do, and according to them it can not be done. there was never any mention of any coupon or voucher etc. Oh well. Thanks Bob
Tony T Posted November 24, 2011 Posted November 24, 2011 Maybe I'm thinking of a postal money order, from a bank...in the amount of the postage. Maybe that is a way to go. Would mean they'd have to deposit a money order and buy a stamp.
Tony T Posted November 27, 2011 Posted November 27, 2011 Just as a follow up question...can someone tell me how much standard mail (envelope) from the US to Canada is?
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