The gist of the video as I interpreted it is that the end consumer of an item should have the right to have the item repaired by the technician of his or her choice, or if the consumer is mechanically inclined, he or she can do it him or herself. If we look at the consumer market, almost any item we are dealing with is a computer that does something else. A car has become nothing more than a rolling computer, a refrigerator has become a computer that keeps our food cold or frozen, a dishwasher has become a computer that washes our dishes, a washing machine or dryer is now a computer that washes and dries our clothes. The question is why has this occurred? There is no question that government interference through regulation has contributed significantly to this, but the cynic in me looks at this as nothing more than a mechanism to chain the consumer to the manufacturer and the manufacturer's repair network to enrich these select few companies.