Harry P. Posted March 21, 2011 Posted March 21, 2011 "I do not seek, nor will I accept, your nomination for MCM Forum Psychologist" You don't want the job? What are you... crazy???
Eric Stone Posted March 21, 2011 Posted March 21, 2011 ... That particular thread HAS been DONE TO DEATH. IF you WANT to deal with said company, AFTER ALL the negative things you've heard, well then, you WERE warned. ... New people or casual (not every day) viewers are supposed to already know this?
ra7c7er Posted March 21, 2011 Posted March 21, 2011 I don't think the board has gotten better. From what I have seen in my time, in just the last couple months it has gotten worse. Just look at the amount of closed threads we have had in the last couple weeks alone. To me the posters who are causing the commotion need to be booted not just closing the threads. A lot of the bashing on many of the threads throughout the whole forum come from the same "like-minded I'm better than you" guys. Just because you are a good builder and have won awards and have been featured in mags doesn't give you the right to bash anyone. It just means you build plastic cars well. So the other guy doesn't use BMF or has a different opinion about the hobby than you or likes a different type of car than you. Some people just seem jump to bashing and attacking really quickly and it is never dealt with. I had a issue with a resin vendor who actively posts here. A part arrived broken and he still after three months swears it must have happened in shipping. Yep USPS shook my box so hard it broke. Then they opened the box and attempted to GLUE the part back together. Yep that's what they did. I didn't come here to bash them I sent him and email and he won't correct the issue. So I just tell everyone I know what he did to me. I might be one negative out of dozens of positives but people should be able to hear both sides. It's one thing to say this is screwed up and he won't fix it and another thing completely to bash the guy. One should be allowed and the other not.
Danno Posted March 21, 2011 Posted March 21, 2011 (edited) It's ironic that you chose to bash someone in a post complaining about bashing someone posted by a guy who just had a recent post deleted for bashing someone. Geez! Most complints posted of this board could be answered with these answers... 1. The publisher can't control how the post office handles your magazine but will replace it if it arrives damaged. 2. The new issue will be out as soon as possible, Gregg is not a miracle worker. 3. Resin casters are often one man operation, and thus sometimes are delayed in getting orders out by illness and such your order will arrive in time. 4. You trade with people at your own risk. sometimes you will get burned 5. yes ebay fees are outrageous, use eModelcars.com it's free. 6. Yeah I know that instead of the 1957 chevy that the model companny put out, the should have released a 1912 chevoldsmobuick. but sometimes the model companies need to make a profit. You overlooked a common complaint: Grammar/punctuation/spelling. Of course, your post had four spelling errors and 19 grammar/punctuation errors, so I suppose it is in full karma balance. (Just kidding, you know. Having some good-natured fun with the topic. Please don't take this as a complaint, or take offense, or consider it any form of bashing. It's not. Your post was merely a vehicle for humor delivery.) Edited March 21, 2011 by Danno
Bobdude Posted March 21, 2011 Posted March 21, 2011 Why is it we only have the negative side to the aftermarket.When was the last time anyone posted positive comments about dealing with an aftermarket business.Issues such as turn around time getting your order shipped and value for your money/quality of the product.
DRG Posted March 21, 2011 Posted March 21, 2011 I have seen many positive responses to good traders and quick shipment time from people like jiminohio.
Darin Bastedo Posted March 21, 2011 Posted March 21, 2011 (edited) You overlooked a common complaint: Grammar/punctuation/spelling. Of course, your post had four spelling errors and 19 grammar/punctuation errors, so I suppose it is in full karma balance. (Just kidding, you know. Having some good-natured fun with the topic. Please don't take this as a complaint, or take offense, or consider it any form of bashing. It's not. Your post was merely a vehicle for humor delivery.) Are you bashing me? Stop Bashing me!...ok I feel better now Edited March 21, 2011 by Darin Bastedo
Harry P. Posted March 21, 2011 Posted March 21, 2011 Getting back to the original topic (a certain resin caster would not return a customer's emails)... The problem with posting comments about aftermarket companies here on the forum is this: Most aftermarket companies are small operations, many of them are literally one-man operations. They are not "professional" manufacturers, and as such, it's not realistic to expect "professional" business practices from them. Many times customer "A" will order from aftermarket guy "X" and get his order shipped quickly, so customer "A" sees aftermarket guy "X" as a great source. Then customer "B" orders from aftermarket guy "X," but because "X" got sick, or got swamped with orders, or his basement flooded, or whatever, "X" is slow getting customer "B's" order out... so customer "B" posts here about what a shyster "X" is. "A" had a good experience with "X"... "B" had a bad experience with "X." So is "X" a good aftermarket supplier... or a crook? See the problem? Posting your aftermarket experiences here generally causes nothing but trouble. If you have an issue with an aftermarket supplier, try to deal with that supplier directly.
DRG Posted March 21, 2011 Posted March 21, 2011 And everyone SHOULD say Amen and let this thread die.
Danno Posted March 21, 2011 Posted March 21, 2011 Are you bashing me? Stop Bashing me!...ok I feel better now It was NOT my fault!!! My life-long addiction to slrig rendered me unable to control my droabyek! Besides, I saw one here ylitnacs dalc and I've had no self-control since! And, the secrecy of my job prevents me from knowing what I'm doing! Plus, I came from a nekorb emoh, too!
Guest Johnny Posted March 21, 2011 Posted March 21, 2011 I'd have a lot more sympathy for the "I've waited _____ weeks for my resin!!!!" complaints if the people complaining actually built anything with it in a year after they recieve it. I know some people buy resin and pop out a finished piece right away, exception proves the rule. Most people want the resin right now, but once they get it? It gets set aside for "someday" and it's years, if ever, before anything gets built with it. Most people buying online expect what they send their cash for to be sent in a timely manner. That is a normal expectation but resin casting is not a normal type of business! Most do not stock parts because of the time and cost invoved vs the ups and downs in the market for the parts. Like said most are doing it as a sideline to their regular job which has to come first!(guys gotta eat ) To me it comes down to what kind of disclaimer the person had on the site as to shipping times of orders! I know the couple I have bought from were clear that there could be a wait depending on orders and as long as that is posted and they have good communications to go along then I have no issues! As far as someone not using the piece immediatly after getting it has no bearing on the issue of getting what is ordered in atimely manner! More to the point would be the casters responsibility to decline new orders until he is caught up before taking peoples money for new orders! As some of us have seen in 1:1 car shops when they take in too much work. The money up front is soon gone and the urgency to finish a job can tend to diminish when they realize that after all the work ahead is done there is no money coming.
george 53 Posted March 21, 2011 Posted March 21, 2011 Sorry to anyone who feels that my telling the truth was bashing. I DID say it WAS MY personal opinion. And AS MANY times as this thread has arisin it should be common knowledge about this particular vendor. I NEVER said NOT to deal with him, I NEVER lied about the slow quality of his deliveries, and after seeing an expierienceing REALLY GOOD service by mostly all of the other resin casters I have dealt with, I don't understand why telling the TRUTH is considered bashing. Other than AFX Resins you never hear very many complaints about our casters here. Being a freind who does masters for a caster MAY get someone better service, but it DOES NOT give one an excuse to take ones time to service paying customers, or refuse to answer corrospondence. And THAT seems to be the major complaint. I NEVER said anyone was getting ripped off. My comment was not a bash in my opinion. it was the TRUTH. If i was LYING anywhere, WHERE did I lie????
mikemodeler Posted March 21, 2011 Posted March 21, 2011 First, nobody deserves to be ripped off. I probably should have been more clear I was halfway-joking, but only halfway. What I'm suggesting that often the "wronged" party brings up the issue as if it were life/death, when it's anything but in the grand scheme of things. Yes, people should get their stuff in a timely manner. I don't mean to suggest they shouldn't. It's just that in my opinion the level of outrage shown regarding delay in getting things gets out-of-whack with the actual distress the delay causes, that's all. I wonder how many customers would be in breach of contract if they had to agree to build the product in the same 6-8 week window (or whatever) the seller will be crucified if they miss in delivering the goods? I know I'd be guilty...A LOT! Mark, I think it has been said or should be said that all one expects is what they pay for, in a reasonable amount of time. Up for debate and interpretation is what is a reasonable amount of time? All of us have had situations that have caused us to miss a deadline or not take care of something in a timely manner. Speaking for myself, when I deal with a new company for the first time, I try to determine how long it may be before I receive my product. In some cases they have it ready to ship and in other cases it may take awhile. This year I have ordered some stuff from folks I haven't previously dealt with and I will list them here: Jeff B- ordered his '66 Ford F-100 resin pickup. Beautiful casting and took about 7 weeks to receive as he was swamped with orders. A quick email kept informed and I am happy with what I got. Mannyclub- ordered an engine and some other resin pieces from him and received my order in about 10 days. Had everything in stock and came as advertised. Nice stuff and will order again. Replicas & miniatures- ordered his catalog and will place an order. He states on the order form that it takes 3-4 weeks but could be sooner, depending on volume. That is fair and nice to know ahead of time. Ma's resin- placed an order about 7 weeks ago. I checked in 4 weeks ago and was told that it should ship this month, waiting for an update. Alan states that his product is built to order and to expect delays. Again, knowing this ahead of time makes a difference to me. The common denominator in the 4 examples above are that they all state that it could take some time to get the parts, which to me is the way to do business. Would I have liked to get the product sooner? Sure, but as you mentioned,it probably wouldn't have mattered as it wasn't holding up a build for a magazine article or a contest entry. It will go into the "roundtoit" box- I will build it when I get round to it!
2whl Posted March 21, 2011 Posted March 21, 2011 Yes, people should get their stuff in a timely manner. I don't mean to suggest they shouldn't. It's just that in my opinion the level of outrage shown regarding delay in getting things gets out-of-whack with the actual distress the delay causes, that's all. So what level of outrage would be appropriate when waiting for 3 1/2 years for your order.
Terror Posted March 21, 2011 Posted March 21, 2011 Poor guy just needs to work a little harder to keep customers.Or stay on schedule.Instead of making excuses make it up to customers for your short falls.Just good biz in my mind.Free shipping 1/2 off price.Instead of I got sick or had a flat tire or my dog ate the resin.Or even better,heres your money back.But thats just me I guess.
chris coller Posted March 21, 2011 Posted March 21, 2011 Simple solution................ get rid of the instigators. This has turned into a mickey mouse forum from when I joined a few years back. All the know how and talent people have yet all they do is use this for a social forum(which it is)I would like to think this board has the best "builders" and "people" on it, but sometimes it turns into a pissing contest. As far as this "resin guy" or that online store this or that I know it is difficult to curtail those situations. I will say this though if it is a particular "vendor" that has known to have "reputation" than maybe not let that person participate on your forum and anything to do with "them" be removed. I have seen a lot go on on here over the last year or so and it drives me nuts. Still not anything like the dram that goes on at a certain slot car forum, but that is mostly comical to me. This is a bit more serious because it is a turn off to a hobby that I enjoy that has actually kept me out of trouble on a few different occasions. Just build already! SHEESH!
LAone Posted March 21, 2011 Posted March 21, 2011 all you need to do is take it up with whom you used to pay for your items. IE, paypal. you can file a complaint through them and they can handle it. the seller will take it seriously when they see that the money will be taken from them. same with credit cards. i have been lucky to have dealt with some good sites/sellers. but i also take in mind that most of these guys are not full time casters and need time to get stuff done. if i have a problem, i just email them until i get a response. thats all thats needed. no need to come/go on a forum and let it out. 3 years brotha, there something not right there.
Harry P. Posted March 21, 2011 Posted March 21, 2011 If you have documentation, and it was a mail order transaction, you would have grounds for legal action. Perhaps you should look into that. Seriously, I'm not involved in your particular transaction, nor want to be, but I'm guessing if you want it resolved a model car forum isn't the place...but you knew that. Ok, ok... so you don't want to be the forum shrink. How about the forum legal counsel?
Nick Notarangelo Posted March 21, 2011 Posted March 21, 2011 My Mom would always tell me if you got nothing nice to say keep your mouth shut,and if you got a problem with the person take it straight to them,dont air your dirty laundry for everyone to see.
Darin Bastedo Posted March 21, 2011 Posted March 21, 2011 So what level of outrage would be appropriate when waiting for 3 1/2 years for your order. If you have been waiting for 3 1/2 years for resin... A. You are fool if you are still waiting, I would have given up the first year. b. if you still feel outrage over something as petty hobby parts after 3 1/2 years your priorities are way out of whack. c. You should never spend on your hobby any money that you would miss if it were to disappear. That said, I'm sorry someone did you dirty, but it still doesn't even register on my outrage scale. There are resin casters I was more dissappointed to have gotten their products than I would have if they never appeared. Lucky for all of us those individuala are long gone from the marketplace.
Danno Posted March 21, 2011 Posted March 21, 2011 There are resin casters I was more dissappointed to have gotten their products than I would have if they never appeared. LOL. So true!! I've made resin purchases and received products so bad that I wished they'd just stolen my money instead of forcing me to look at their garbage and making me realize I actually paid them for it. And I beg to differ on one point: They're not all gone from the marketplace yet.
Darin Bastedo Posted March 21, 2011 Posted March 21, 2011 LOL. So true!! I've made resin purchases and received products so bad that I wished they'd just stolen my money instead of forcing me to look at their garbage and making me realize I actually paid them for it. And I beg to differ on one point: They're not all gone from the marketplace yet. I actually had one sitting on my table at a swap meet marked free and there were no takers.
Danno Posted March 21, 2011 Posted March 21, 2011 I actually had one sitting on my table at a swap meet marked free and there were no takers. OMG! Now, THAT's bad resin!!
2whl Posted March 21, 2011 Posted March 21, 2011 If you have been waiting for 3 1/2 years for resin... A. You are fool if you are still waiting, I would have given up the first year. b. if you still feel outrage over something as petty hobby parts after 3 1/2 years your priorities are way out of whack. c. You should never spend on your hobby any money that you would miss if it were to disappear. That said, I'm sorry someone did you dirty, but it still doesn't even register on my outrage scale. There are resin casters I was more dissappointed to have gotten their products than I would have if they never appeared. Lucky for all of us those individuala are long gone from the marketplace. A. I did give up after the first yaer. But the recent uprising just reminded me to make a point. sub a. Isn't calling me a fool bashing???? B. My priorities are not out of whack because I don't expect to get the parts. C. I don't miss it. But that doesn't mean it's OK to rip people off.
Darin Bastedo Posted March 21, 2011 Posted March 21, 2011 OMG! Now, THAT's bad resin!! I've still got it. pehaps some time I'll take pictures of it.
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