jeffb Posted February 1, 2015 Posted February 1, 2015 To all our loyal fans and customers, here is a letter from paul, who is actually smbc. First and foremost, I am profoundly sorry for the delays and lack of response. I owe you an explanation. My cancer, which had been in remission, has come back stronger. Treatment and complications have caused me to be hospitalized and incapacitated for the last 90 days. I don't yet know when I will be able to return to work at SMBC, but that is my goal. In the meantime, I want you to know that with the limited help of friends, family and even some fans, we are still trying our best to fill your orders. Please, PLEASE be patient. I know that you have come to expect the best from us, and we've let you down. I can't apologize enough. Thanks for your support and understanding. and from all the other members of D.R.A.G.
southpier Posted February 2, 2015 Posted February 2, 2015 bummer; this is a great aftermarket supplier. best wishes for a speedy recovery.
vincen47 Posted February 2, 2015 Posted February 2, 2015 Yes, best wishes for your recovery. We understand.
jeffb Posted February 2, 2015 Author Posted February 2, 2015 all of us at D.R.A.G will be pitching in to fill orders.. it will be longer than smbcs customers are used to, but we will try our hardest.
peter31a Posted February 2, 2015 Posted February 2, 2015 First off and most importantly Best wishes for a speedy recovery. This is a time for you to concentrate on your health and well being. Secondly, kudos to Jeff and Kris and Kevin, the rest of the D.R.A.G. group, for pitching in and helping to get orders out. Love to see teamwork in action.
Greg Wann Posted February 2, 2015 Posted February 2, 2015 I am so sorry to hear of your health issue. This is very serious. Everyone should be very understanding of your situation. Life is too short as it is. Greg
jeffb Posted February 2, 2015 Author Posted February 2, 2015 many have been very understanding.. but reading some of pauls emails, even after they know the situation....well.. some people make me weep for humanity....
BubbaBrown Posted February 2, 2015 Posted February 2, 2015 We are all rooting for you Brother, Kick that nasty Cword's butt.
Ben Posted February 2, 2015 Posted February 2, 2015 Very sad news indeed... All my prayers for him to have a fast recovery...
DaveM Posted February 2, 2015 Posted February 2, 2015 Best wishes. I understand what you are going through. I ran an aftermarket company making parts and kits for free flight aircraft, and I had a serious medical situation. (Not cancer, but the word "Terminal" was used by several Doctors) My health, family and survival became much more important than vac formed canopies, pre formed landing gear wires, printed tissue and resin and photo etched bits. I didn't have the support people you have in the hobby, but my family was able to help me send back hundreds of checks and fill the last orders I had parts for. I was several months late, but the F.A.C. types are a small, close knit community, and they all knew I was ill. Even though some of them had to wait 6 months for their parts or refunds, they were all happy to finally see me back at the flying field. I did go to a couple of big events after that, but just to fly. I never kitted anything again. ("ReKitted" a couple, but that's just a euphemism for crashing!) Whatever decisions you make with SMBC, the decisions you make with your Doctors and Family are much more important. We will all be pulling for you, and support you in this struggle. Stay strong, persevere and enjoy the heck out of each and every day. We have faith that you will come through this with flying colors and end up stronger than ever. Good Luck, and hang in there! Dave
gtx6970 Posted February 2, 2015 Posted February 2, 2015 Concentrate on getting healthy. Everything else is secondary,,,,,including toy cars
Kris Morgan Posted February 2, 2015 Posted February 2, 2015 A big thanks goes out to George Hernandez (George53}. George has been coming to the shop to help where he can.
DrGlueblob Posted February 3, 2015 Posted February 3, 2015 My best wishes to you. It's a reminder to set priorities and your well-being is paramount. Get well.
futurattraction Posted February 3, 2015 Posted February 3, 2015 Prayers and best wishes to Paul and all of you who are helping and supporting him.
Chuck Most Posted February 3, 2015 Posted February 3, 2015 many have been very understanding.. but reading some of pauls emails, even after they know the situation....well.. some people make me weep for humanity.... Yep... some people think the world needs to come to a screeching halt because they had to wait four weeks for their widget to show up, even being aware of the situation. And you just know if those same people were in Paul's shoes they'd be asking for all kinds of leeway.
george 53 Posted February 4, 2015 Posted February 4, 2015 Ya never know a man's path in life till ya walk in his shoes. It's a PLEASURE to be able ta help you guys out! Like I said, its more like playin than work! YOU guys are NUTS!!!!!
dimaxion Posted February 9, 2015 Posted February 9, 2015 I don't know how I missed this until today . I will pray for you and pass this , your trial , into His hands . Recover soon .. God Bless .. Thanx ..
southpier Posted February 10, 2015 Posted February 10, 2015 ... the word "Terminal" was used by several Doctors..... Dave good; you proved 'em wrong.
spkgibson Posted February 24, 2015 Posted February 24, 2015 I'm 30 miles away,If Kevin,Jeff or Kris can come get me to help........I'LL GLADLY HELP WITH ORDERS,Outta the kindness of my heart....get better my friend!
Kris Morgan Posted February 25, 2015 Posted February 25, 2015 Stephen, Thank you for the offer but, looks like you are closer to 70 miles away. just not sure how we could work that out.
spkgibson Posted February 26, 2015 Posted February 26, 2015 Stephen, Thank you for the offer but, looks like you are closer to 70 miles away. just not sure how we could work that out.Well my offer still stands,.....Feel free to contact me in a PM,I'll give you my number to discuss it further.
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