It,s been 2 years for me.Thats when I placed my order with A/FX and they are in to me for $150.00.For get the BBB they are as good as A/FX I went to the Ill attorney general it,s in there hands now and they are taking action.You may want to do the same all you do is go on line and take 5 mins to fill out the paper work and let they do there job.Rick.