last week I sent James a letter asking for an update regarding my order. I also enclosed my phone number and asked that he call me collect. in the letter I enclosed a copy of my order and stated that I still wanted my order and if it had been shipped yet if not I would like a refund. Still waiting for my items, still waiting for a phone call and still waiting for a refund. Looks likes I'll be getting no where with this request. funny I have order from him several times before with always two month before the product would arrive so I knew it would take some time.... But now it will be coming on three months and I done.