A journey that took four months to come to completion ended this past Thursday. On the 22 of April this year, I placed and order, paid in full with Reliable Resins. I understood going in that Don, the owner was reorganizing his company and web site and that the order might take the full 45 days he requested to be filled. Short story is, messages sent to him were ignored. Calls were not returned. And most importantly, when I was able to get him on the phone, he refused to refund my Paypal account, even though at this time, it had been well beyond three months since I placed my order. It took threatening to contact the Pennsylvania Better Business Bureau to finally get my order filled. Which, BTW, arrived in a flimsy one pound cheese box with nothing but plastic shopping bags for packing inside. The item was the one I ordered, but as to the quality, well the price I paid was not worth it.
All of this is a "buyer be ware" kind of thing. In this day and age, customer service is supposed to be a big thing. Don and Reliable Resin certainly showed me very little.