Dont think I was, maybe Revell should do what several other model company's do and charge, or be able to take payment for parts, Moebius does that, all the Japanese companys do, and that will cut done on the abuse of the replacement parts service, do I agree with having to pay for replacement parts?, of course not, but its better and cheaper then having to buy a new kit. But screwing over customers that legitimately need replacement parts is not great customer service either. And of course, "free replacement parts" should only be limited to current in production kits.