Yep, things like this happen from time to time. All this technology we've gotten used to is great, until it's not. I have a problem time to time where I will not get the customers completed order form. Payment shows up but, no completed form to go with it. It seems to be more consistent with a few customers. So, as stated above it may have something to do with certain providers. Glad you got things worked out.
Jerry, As Craig mentioned you can contact me through here. I am sorry I have not received your emails. But, in short we are extremely busy at the moment and are running a bit behind ( for us ). Orders are taking 3-5 weeks to ship. A bit slow for us. Still fairly reasonable for resin orders though. I will check the status of your order and shoot you a PM.