I had to send a bar code in for my last part and took 4 weeks total I don't mind. I was happy paying the standard fee before they made it free. it does cost about 2.25 to mail a part like Tom said, but I keep stamps and bubble mailers to mail from the box to keep from going to the post office. I am glad to help someone parts when I can. It is a matter of time before Revell has to charge something for parts again...