Si, customer support IS non-existent, but that has zero to do with the fact ALPS isn't manufacturing new units .. referbs are available. There's reason customer service blows, they're in Japan.. & I don't savvy Jap..
I want one, i have the money, but I'd like to make sure it's complete and XP ( at least ) compliant .. The only other option is a Roland, but I don't have a spare 17k on me ..
and yeah I saw that link too.. not really informative, if I'm going to drop 2k +/- I want to make sure I know what I'm getting ..