A seller on Ebay, bought a pair of speaker stands from them going on three years ago, well las week , a piece broke on one of them, now this piece is very important, the legs attach to it , anyways, contacted the manufacture, did a search, but had no luck, so I contacted the seller, after a few exchanges, they are going to send me the new part, they asked that I cover the shipping, I am pretty sure at this point, they are under no obligation to help me, so very nice of them to do so.