Tom Geiger Posted June 11, 2015 Posted June 11, 2015 I keep seeing people driving around after dark with their lights off, and not all of them have driving lights or fog lights that can be run on their own! I used to have a Crown Vic with automatic headlights. When driving other cars, I'd forget to turn them on.
Rob Hall Posted June 11, 2015 Posted June 11, 2015 I find myself driving around in the daylight w/ my lights on, as I turn them on in the parking garage when leaving work and sometimes forget to turn them off. My Jeep has the automatic lights setting, but I don't like using it as the lights tend to come on randomly when set that way (like in my driveway in the middle of the night).
Joe Handley Posted June 11, 2015 Posted June 11, 2015 I used to have a Crown Vic with automatic headlights. When driving other cars, I'd forget to turn them on. My 200 has them, but I never use them. I did have a guy who I actually popped the car into reverse at a red light to try and warn them they only had their driving lights on in his dark colored SUV by using my back up lights......didn't work......
1930fordpickup Posted June 11, 2015 Posted June 11, 2015 Thank you everyone for the thoughts on my wife's surgery! I look back at my post here and I remember the sheer terror and helplessness I felt at that moment. She is home now, sore but resting comfortably on the couch. She is wearing on me as she asks me to run for something every other minute. But we wouldn't want it any other way! And on to better times. The impending surgery has been hanging over us for the past six years. Now hopefully all this is in the past! It has been a few days Tom, I hope she is doing better, prayers for the two of you.
b-body fan Posted June 12, 2015 Posted June 12, 2015 Everything!!!! Cavs lost, may have had a few too many last night. Work is dragging!!!! Whew,I feel better now.
bobthehobbyguy Posted June 13, 2015 Posted June 13, 2015 Lack of customer service. Had to make a run to get a bottle of liqour. First store only 2 checkstands open and 3 in each line with a weeks grocery. No quick ckeck only the self check which you can't buy acohol. They lost the sale just wasn't going to out up with it, Drive a block to CVS drugstore and no one at counter you have ring a bellvto get a clerk to serve. This is the new idea of customer service and it sucks. The art of customer service has truly been lost.
Ace-Garageguy Posted June 13, 2015 Posted June 13, 2015 This is the new idea of customer service and it sucks. The art of customer service has truly been lost. It's like, really hard to know there's a customer, like, when you're so busy checking your texts and facebook all day. You'd have to, like, look up from your iPhone.
bobthehobbyguy Posted June 13, 2015 Posted June 13, 2015 Bill that true. But for the most part it is understaffing. The bean counters are so worried about cutting costs the miss the point that they are losing sales. I will not tolerate poor service.
crazyjim Posted June 13, 2015 Posted June 13, 2015 Me & Marcia stopped at McDonald's after our Rolling Thunder meeting today. The girl at the register asked if she could take our order - than started talking with the cashier next to her. She finally started paying attention to us again until she started talking to the cashier on the other side. I finally had enough and asked if she wanted to pay attention to me or go talk with her friends. I purposely said it loud enough so the nearby sales manager would hear me. We finally got our order placed and paid for. And then we waited and waited. The same sales manager was walking around with my 2 hamburgers with ketchup only for at least 2 minutes. Our order arrives and we take it to a table to eat. Food was barely warm. back to the counter to demand hot food. It arrived in just a few seconds. Maybe they need a pay raise? NOT!
High octane Posted June 13, 2015 Posted June 13, 2015 You're not going to find stores that are "over staffed" anymore as it is way too costly to operate a business like that these days.
Tom Geiger Posted June 13, 2015 Posted June 13, 2015 Continuing with the customer service theme... stores just aren't training people these days. Back in the 7th decade of the last century when I worked in stores, the first rule was that we were not allowed to small talk with another employee if a customer was in the store. We pretty much stood at our stations, ready to help that customer! And if there was no customer, we didn't stand there and goof off... there was always something to do. You walked the aisles and straightened product on the shelves, swept the floor or peeled potatoes to make potato salad. You always were doing something to benefit the business! I was in the supermarket the other evening. Union store, so there are older people who have been there forever. I get some cold cuts, serviced by a guy older than me. Now, when I worked in a deli, the very first thing they did was train me the proper way to cut cold cuts. Proper thicknesses for different meats, how to lay them on the wax paper... I felt professional. I get these cold cuts, cut by some old veteran of the deli department and it's a mess. The turkey breast was sliced so thin, then wadded together to the point that I couldn't get it apart in slices to make sandwiches. Liverwurst same thing, big wad instead of the layered proper way with wax interleaves. I mean IF you are making a career out of the deli department... at least do it right! I get up to the cash register and there's a young guy. He's cashing me out and trying to help me bag. Again, my first job when I was 14 was bagging groceries. Up front we were taught how to fill a bag, and how to keep different things together. I follow that to this day as I bag my own.... dry goods in one bag, freezer in another, all my cold cuts in a bag, and meats in another. You get the idea, cold together so it stays cold on the way home, and bags filled as you would put them away... This young kid is just stuffing things in bags. He's got ice cream and a pack of pork chops in a bag. I stop him. He seems confused. I start to explain the way it needs to be and he acts like he's never heard this before! He's actually interested in what I'm saying. So I ask him if he was ever trained in bagging and he says no. He's worked there two years. Frickin amazing! I believe he's doing it right now because I told him, and he seemed to get it. And that's why we are going to hell in a hand basket!
High octane Posted June 13, 2015 Posted June 13, 2015 Ya gotta remember Tom, that this isn't the 60's anymore. Things have changed since then and are WAY different.
Ace-Garageguy Posted June 13, 2015 Posted June 13, 2015 Ya gotta remember Tom, that this isn't the 60's anymore. Things have changed since then and are WAY different. Yeah, more people than ever before expect to get paid for knowing nothing and doing nothing.
High octane Posted June 14, 2015 Posted June 14, 2015 You're right about that Ace, I mean when you go to McDonald's and they can't put the product on the center of the bun, and they want even MOTR money. Give me a break!
Tom Geiger Posted June 14, 2015 Posted June 14, 2015 You're right about that Ace, I mean when you go to McDonald's and they can't put the product on the center of the bun, and they want even MOTR money. Give me a break! There was an interview with Elan Musk where they asked him what he thought of the $15 McDonalds job. His response was priceless!
chunkypeanutbutter Posted June 14, 2015 Posted June 14, 2015 (edited) Well, if anyone wants customer service, come to the Ellsworth Goodwill when I'm working, and I'll be pleased to provided you with great service. Seriously, there's no excuse for working like cr-p. You get paid for it. Whenever I hear anyone complain about their job, it's simple: if you hate your job, find a different one. Edited June 14, 2015 by chunkypeanutbutter
Danno Posted June 14, 2015 Posted June 14, 2015 Yeah, more people than ever before expect to get paid for knowing nothing and doing nothing. Amen. And, they expect to be paid handsomely while they Instagram and Facebook and Twitter and text and so forth and so on . . .
Lownslow Posted June 14, 2015 Posted June 14, 2015 nicest for SUV in some time, and were not getting it
1930fordpickup Posted June 14, 2015 Posted June 14, 2015 The biggest problem with service today is it has to start at the top, and not the stuff that rolls down the hill.
southpier Posted June 14, 2015 Posted June 14, 2015 There was an interview with Elan Musk where they asked him what he thought of the $15 McDonalds job. His response was priceless! i take it it cannot be shared safely.
Tom Geiger Posted June 14, 2015 Posted June 14, 2015 i take it it cannot be shared safely. There was a link to the interview on this board a few weeks ago so I figured everyone knew. His take was that the operation of a McDonalds was very standard and perfect for automation. You would put your order into a kiosk, a robot system would cook and package your food and it would come down a conveyor to you. No need for $15 employees at all.
Mark Posted June 14, 2015 Posted June 14, 2015 Years ago (1991-2000) I did payroll for a roofing company, including (for a time) some pre-hire work like checking job applications and references. I used to think that company was scraping the barrel for employees because the owner didn't ask enough questions before hiring. Well, he didn't...but still, you wouldn't believe how hard it was to find someone who: had a valid drivers' license (so they could drive company trucks), could pass a drug test, and had transportation. I stopped keeping count of how many times I asked to see a drivers' license, and got the reply "I don't have it on me" (which, when translated, means "I haven't got one"). There were times when I knew he was putting a two-man crew in a truck with neither man able to legally drive. Nearly all of the time, crews were being juggled in order to get one driver into each truck. Seldom was the instance where either guy in a truck could legally drive it. Everyone had the same, stock answers. When these guys came in to borrow money from the boss (to lawyer up after a DWI arrest), he'd ask how much they were drinking when they got pulled over. He got the same, stock answer you'd see in most episodes of "Cops": "a couple of beers". It's like there's a Cliff's Notes book out there full of these answers for arrests, DWI stops, job interviews, and so on. I don't do HR in my current position (which is far removed from the construction world), but still I end up paying invoices for drug tests on people who didn't pass/weren't hired. And these people are usually the ones most likely to be wanting more money. If they haven't got enough money now, how can they afford to get toasted on the weekend? I'm not debating the legality (it's coming folks, and what you do in your off time should be your own business anyway, as long as it doesn't create potential liability for an employer), but even a "conventional" smoking habit isn't cheap.
bobthehobbyguy Posted June 14, 2015 Posted June 14, 2015 There was a link to the interview on this board a few weeks ago so I figured everyone knew. His take was that the operation of a McDonalds was very standard and perfect for automation. You would put your order into a kiosk, a robot system would cook and package your food and it would come down a conveyor to you. No need for $15 employees at all. The only problem I see is robots don't get paid and therefore don't pay taxes. And since the robots are probably made in China theres no tax dollars being generated from labor except for installations. No good can come from the idea of automating everything.
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