I have to copy/paste from PB as the link insert link option does not work. It goes into never-never land. If I try IMG tag, it won't work either. I have tried it IE and Chrome. They both act the same. So I have to copy the image from PB and past in the message text. Now, I have not looked at the source to see if it converts to a link or stores the encapsulated image. But insert other media DOES NOT complete and it has been that way for several months. I admit I have not recently tried that, but the last time I did, about a month ago, it still behaved the same.