Thanks Brian, I am but also hoping still Jim will make good on getting me product I need and paid for, I don't think he's a bad guy, but there definitely has been the ball dropped on this one! It's more than just the $200 paid back in May for 100 billet face rings, I've spent hundred$ more besides on design, 3D printing, and molds/casting preparations, for the resin wheels which these are a critical component to complete Other people have been involved also, and customers expecting to see them become available, so for me it's not going to be fixed by a refund, that'd leave me hanging, and waiting potentially months for a postal search (still waiting for proof of mailing) is out of the question, now is a time priority to receive my items Got an email, not apologetic mind you, but dialog at least, and I'll update on the progress toward hopefully getting this situation corrected ASAP