Jon Haigwood Posted January 12, 2023 Posted January 12, 2023 (edited) Sent a email order inquiry on Monday and left a message on their FB page , no response yet. If they are slow that's OK but if they are out of business I need to start looking elsewhere for some carbs. Thanks for any helpful responses Edited January 12, 2023 by Jon Haigwood
Mike C. Posted January 13, 2023 Posted January 13, 2023 Joseph takes a while sometimes, but he'll get back. My guess is that he's probably pretty busy at the moment. 1 1
mikemodeler Posted January 13, 2023 Posted January 13, 2023 Joseph is still very much in business. He is extremely busy and takes a bit to reply. I placed an order on December 3rd and received it on January 10. He will get back to you with order total and an estimate of when you will get your order. 1
BobbyG Posted January 16, 2023 Posted January 16, 2023 Joseph's work is incredible and very popular with detail seekers as you can imagine. The downside is because the demand is so high, it's difficult to keep up. He always does respond when time permits. Fireball is a small business so people need to be patient and careful not to criticize, he provides a great service for us. Fireball's products takes our hobby beyond expectations and as far as I'm concerned, Joseph's customer service is impectable. 3
Jon Haigwood Posted January 16, 2023 Author Posted January 16, 2023 10 hours ago, BobbyG said: Joseph's work is incredible and very popular with detail seekers as you can imagine. The downside is because the demand is so high, it's difficult to keep up. He always does respond when time permits. Fireball is a small business so people need to be patient and careful not to criticize, he provides a great service for us. Fireball's products takes our hobby beyond expectations and as far as I'm concerned, Joseph's customer service is impectable. no criticism here, just an inquiry 1
Rob Hall Posted January 16, 2023 Posted January 16, 2023 I had emailed him on the 9th, haven't heard back yet but not worried.
Mike Chernecki Posted January 19, 2023 Posted January 19, 2023 I heard from Joseph yesterday and placed an order. He said he is busy clearing out 2022 orders. He has a bunch of cool new stuff that hasn't been added to the website yet. 6
mikemodeler Posted January 20, 2023 Posted January 20, 2023 5 hours ago, Mike Chernecki said: I heard from Joseph yesterday and placed an order. He said he is busy clearing out 2022 orders. He has a bunch of cool new stuff that hasn't been added to the website yet. Yep, he mentioned the same thing to me. I think between that car accident on NYE 2021, Covid and the steady stream of orders, he hasn't been able to catch up. My order took about a month from when I placed it to when I got it and that included the holidays, so no complaints from me. From what he teased, he has some cool stuff coming for the reissued 78 Bronco but he didn't say exactly what. 1
Straightliner59 Posted January 20, 2023 Posted January 20, 2023 Sometimes Joseph can take a little time getting back, but, his products are worth the wait. Everything I've bought from him is top notch! 3
Rob Hall Posted January 23, 2023 Posted January 23, 2023 On 1/19/2023 at 3:34 PM, Mike Chernecki said: I heard from Joseph yesterday and placed an order. He said he is busy clearing out 2022 orders. He has a bunch of cool new stuff that hasn't been added to the website yet. I heard back from him on the 18th and placed my order. He told me the same thing. No worries.
Nicholas Posted February 9, 2023 Posted February 9, 2023 just recieved a order from him a week ago,i ordered back in december,..a little wait but no biggie!
Jon Haigwood Posted February 10, 2023 Author Posted February 10, 2023 Almost a month now, still no response to my email order request. nothing but crickets
Hawk312 Posted February 11, 2023 Posted February 11, 2023 On 1/23/2023 at 3:37 PM, Rob Hall said: I heard back from him on the 18th and placed my order. He told me the same thing. No worries. Same experience here. Just got my order in decent time.
Mr. Metallic Posted February 13, 2023 Posted February 13, 2023 On 2/10/2023 at 11:39 AM, Jon Haigwood said: Almost a month now, still no response to my email order request. nothing but crickets @Chief Joseph
Rob Hall Posted February 16, 2023 Posted February 16, 2023 Got my order from Jan 18th today. No problems, just under a month. 1
leafsprings Posted February 18, 2023 Posted February 18, 2023 The last update to his page was Aug 8 2022, waiting patiently for his next update which should be filled with great new products.
Jonathan Posted February 21, 2023 Posted February 21, 2023 Joseph is a great guy to deal with! Highly, highly recommended. 2
Lone Wolf Posted April 6, 2023 Posted April 6, 2023 (edited) For the record, yesterday I saw a note on his website stating he's moving and will be temporary shut down. This should only be for some or most of April 2023? I did place an order roughly 2 months ago, and got everything in the mail weeks ago, so he's still in business, but like others have said, he stays very busy. Patience is the key when making inquiries or orders, he's so popular due to his highly detailed and high quality products, that it does take some time for him to respond. Like the others have said, it's well worth any delay or wait. Please remember, he's just one man, making detailed products for the masses, he's not a robot run production line in a factory with hundreds of employees helping... Edit: Below is the note I mentioned above: " UPDATE MARCH 28, 2023 We are in the process of moving back to North Alabama! I am shutting down for about 3 weeks until the middle of April, and then I will resume operations. I will answer emails when I can until then. I still have a few orders that I wasn't able to get shipped before I took my shop apart, but they will of course be the first ones to go out when I get back to work" Edited April 6, 2023 by Lone Wolf 3 3
Randy D Posted April 10, 2023 Posted April 10, 2023 If anybody needs Joseph's carbs, I do have those in stock. https://www.modelbuilderswh.com/collections/detail-parts/fireball-modelworks?page=1 Randy
Ace-Garageguy Posted April 10, 2023 Posted April 10, 2023 Another guy whose work is definitely worth the wait; it's some of the highest quality on the planet. 2 1
Exotics_Builder Posted April 10, 2023 Posted April 10, 2023 (edited) 1 minute ago, Ace-Garageguy said: Another guy whose work is definitely worth the wait; it's some of the highest quality on the planet. Could not have said it better. And Randy carries products from him and other artists like Harold Bradford at his online store Edited April 10, 2023 by Exotics_Builder
Mike C. Posted April 10, 2023 Posted April 10, 2023 Some of the best off-road tires and wheels in the business. The car tires and wheels as well as the parts are top notch as well.
Jon Haigwood Posted April 10, 2023 Author Posted April 10, 2023 6 hours ago, Randy D said: If anybody needs Joseph's carbs, I do have those in stock. https://www.modelbuilderswh.com/collections/detail-parts/fireball-modelworks?page=1 Randy Thanks, placed an order today 3 sets of carbs and a tranny
Jon Haigwood Posted April 16, 2023 Author Posted April 16, 2023 On 4/10/2023 at 2:38 PM, Jon Haigwood said: Thanks, placed an order today 3 sets of carbs and a tranny Thanks Randy received my order today, still nothing from Fireball but Randy got it covered
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