Kit Basher Posted March 27, 2012 Share Posted March 27, 2012 I've never done it, so how does it work? Do you order by phone, online, mail? Do you pay by credit card, Paypal, check? Inquiring minds want to know! Quote Link to comment Share on other sites More sharing options...
wgflatliner Posted March 27, 2012 Share Posted March 27, 2012 I order online from hobby link Japan. Used credit card. Took a bit of time for me to receive the goods Quote Link to comment Share on other sites More sharing options...
Dave Van Posted March 27, 2012 Share Posted March 27, 2012 HLJ or ebay.....used both....got good service and kits never found here. Quote Link to comment Share on other sites More sharing options...
Erik Smith Posted March 27, 2012 Share Posted March 27, 2012 Hobby Search and Hobby Link both have online set ups. IIRC, you place your order and then they send a confirmation email. When they make sure they have the items, they send another email with information for paying. I used Paypal. Shipping will take a little time but nothing outrageous - two weeks or so. Quote Link to comment Share on other sites More sharing options...
Dr. Cranky Posted March 27, 2012 Share Posted March 27, 2012 Hobby Link Japan is the outfit I use. Never had any problems and the merchandise always arrives in perfect shape. Quote Link to comment Share on other sites More sharing options...
RDean58 Posted March 27, 2012 Share Posted March 27, 2012 I ordered my kits from Hobby Search Japan. Excellent service and they have (had) a bonus where you could earn "points" to reduce the price of other models. I went to their website and used my CC, the bank took care of the currency exchange. A few years ago, (before the banking mess, home mortgage mess, stock market crash, etc..) I found that I could buy kits from Japan and get them shipped to me cheaper than what I could order them for from places like Dragon USA or Tower hobbies. Now, with the dollar value in the sink and the yen at a very high price, that is not the case. You can end up spending a lot more for kits directly from Japan. On the other hand, you can get kits from Japan that are never sold in the states, so if you want them then Japan is the only place to get them from. Other online model shops in UK and Australia for example will be more expensive that stuff from Japan. I would usually receive my shipments within 10 days after ordering. One time I even got them within 3 days! As far as payment, use a credit card or debit card. No checks, check at the site for PayPal, but I never used it. I always just used the website to order from, never called them. Although I did GET a call from Japan once, from an online hobby shop associated with Asoshima (since closed). The lady had a problem with my card and called me up to get it straightened out. I thought that was excellent customer service and ordered all my kits from them until they closed up shop. I have used Hobby Link Japan but they do seem to be a bit slower on shipping. The last time I ordered from Japan was late 2010. Quote Link to comment Share on other sites More sharing options...
JamesW Posted March 27, 2012 Share Posted March 27, 2012 For the most part, if I'm not using Ebay, I use Hobby Search. Takes about 3-4 weeks to receive the package though. Quote Link to comment Share on other sites More sharing options...
Rob Hall Posted March 27, 2012 Share Posted March 27, 2012 I've used Hobby Link Japan for years, used Hobby Search and an eBay seller tokyo-hobby occasionally. With HLJ, I use PayPal...my last order from them earlier this month took about 2 weeks to get..the only annoyance was having to go to the post office to sign for the package. Quote Link to comment Share on other sites More sharing options...
Chillyb1 Posted March 27, 2012 Share Posted March 27, 2012 I had a terrible experience with Hobby Search. I ordered, paid, waited, then my box arrived empty. It was photoetch stuff that fell out of the box when tape was broken during shipment. I complained and they refused to do anything. I lodged a complaint through PayPal then they refunded my money, but I canceled my account and vowed never again to shop with them. But that's just my experience, maybe only one bad one among millions of good ones. HLJ will forever be my favored vendor from Japan. Quote Link to comment Share on other sites More sharing options...
Draggon Posted March 27, 2012 Share Posted March 27, 2012 I've gotten things from Hobby Search and Hobby Link with no problems. I've also ordered decals from epay vendor globaltoy with no trouble, even though they are in China. Quote Link to comment Share on other sites More sharing options...
brad4321 Posted March 27, 2012 Share Posted March 27, 2012 I've done it several times. It works the same. The only difference I can remember is that it takes longer. And everytime I've received my merchandise which is not something I can say about US companies, not to mention any, Stradasports, cough cough. Quote Link to comment Share on other sites More sharing options...
niteowl7710 Posted March 28, 2012 Share Posted March 28, 2012 If you're willing to spend a little more HLJ offers FedEx International shipping and I get my orders in 3 business days after it ships from their warehouse. Quote Link to comment Share on other sites More sharing options...
martinfan5 Posted March 28, 2012 Share Posted March 28, 2012 If you're willing to spend a little more HLJ offers FedEx International shipping and I get my orders in 3 business days after it ships from their warehouse. Whats a little more? I only buy non US kits from Japan or China, prices are better, and even with shipping, the kits still come under or just about what they sell for here Quote Link to comment Share on other sites More sharing options...
niteowl7710 Posted March 28, 2012 Share Posted March 28, 2012 Whats a little more? I only buy non US kits from Japan or China, prices are better, and even with shipping, the kits still come under or just about what they sell for here Actually at the moment shipping things from HLJ is the 2nd most expensive way, for some reason right now EMS is clocking in $5 more expensive than FedEx which is $4 more than SAL. IMHO the extra $4 is worth having a live real-time tracking number, getting the shipment in 3 business days, and having it delivered with a signature required. I've seen some SAL stuff that looks like it was used to play soccer with as it was shipped overland backwards from Japan based on the nearly month-long waits. I've seen some people charging $17 for SAL and $31 for EMS on eBay, so the $15 for FedEx is a bargain and 3-8x faster. Quote Link to comment Share on other sites More sharing options...
Rob Hall Posted March 28, 2012 Share Posted March 28, 2012 (edited) I've used SAL and EMS w/ HLJ, EMS on the two most recent orders...been about 2 weeks for EMS delivery. I switched to EMS after the last couple SAL orders arrived w/ the boxes pretty mangled. Will have to try FedEx, as they usually deliver late enough in the day that I'm home to sign for it. EMS arrives through the postal delivery and I end up stuck having to go to the PO on a Saturday to pick up the package (which an annoyance because of the lines and limited hours)..I hate going to the post office, since they closed the one that was about 1.5 miles away and I have to go to another one about 3 miles away.. Edited March 28, 2012 by Rob Hall Quote Link to comment Share on other sites More sharing options...
martinfan5 Posted March 28, 2012 Share Posted March 28, 2012 I dont think any likes going to the post office. I can remember which one it is HLJ or Hobby search, but it does not give a total when you place a order, always stops me from placing my order Quote Link to comment Share on other sites More sharing options...
Tonioseven Posted March 30, 2012 Share Posted March 30, 2012 (edited) I've used HLJ for about the last ten years and have had one problem which they happily took care of. I use Paypal but they also accept money orders. I also use Hobby Search (http://www.1999.co.jp/eng/) and they accept Paypal as well. I've used them for a few years and have yet to experience any problems. (I fixed the URL for the english version of the site Tony) Gregg Edited April 2, 2012 by Gregg English version Quote Link to comment Share on other sites More sharing options...
shucky Posted March 30, 2012 Share Posted March 30, 2012 My last EMS order from Hobby Link Japan took 4 days from the date I placed the order. Always very impressed with HLJ. Quote Link to comment Share on other sites More sharing options...
jaydar Posted March 30, 2012 Share Posted March 30, 2012 (edited) I have purchased kits from both Hobby Link Japan and Hobby Search and detail sets from several others with no problem. I recommend you use Pay Pal. Ordering is straight forward on their sites. joe. Edited March 30, 2012 by jaydar Quote Link to comment Share on other sites More sharing options...
jaymcminn Posted March 30, 2012 Share Posted March 30, 2012 I used HLJ a few months back for an order- I was very impressed with the speed of FedEx delivery and the perfect condition my order arrived in. I've had domestic vendors take MUCH longer. Quote Link to comment Share on other sites More sharing options...
Roncla Posted March 31, 2012 Share Posted March 31, 2012 I've been ordering online off HLJ for a decade now. Every order has arrived in a sturdy box with out an issue. If I select EMS I can track the box all the way and its here in 3 to 5 days at most. Quote Link to comment Share on other sites More sharing options...
Dave Posted March 31, 2012 Share Posted March 31, 2012 yep I've ordered from both HLJ and Hobby Search, four or five days Japan to NC! No issues as of yet, Sometimes they offer shipping specials which is when I load up. Quote Link to comment Share on other sites More sharing options...
simonr Posted April 2, 2012 Share Posted April 2, 2012 Well, I mostly do the same way you guys do, although I use Japan mostly for supplies like paint, photo etch, accesories and stuffl ike that. But, about ten years ago I used to do something different that beleive me, paid me BIG...I have a friend there that after I search trough all the Yahoo Japan auction hobby section, I used to sent him an international money order with the amount for what I liked and then he won the auction onmy behalf and sent me the models. It was a little pricey sometimes, because I ha to cover the mail from the place in Japan where the item was auctioned to his place(Nagano), then the mail from Japan to Puerto Rico, but..you would get a rare model at the end. I remember two very rare ones, Monogram-Hasegawa boxed Porsche 904GTS and a 1/24 Mazda R100. The other day I though to look again for my friend since I re-discover the Yahoo auctions with very nice kits. Simón P.Rivera Torres Quote Link to comment Share on other sites More sharing options...
Pete J. Posted April 2, 2012 Share Posted April 2, 2012 Just got a large order for HLJ FedEx. Shipped Friday got here on Monday. I have been buying from Hobby Link for 15 years. Never had an issue. Quote Link to comment Share on other sites More sharing options...
fumi Posted April 2, 2012 Share Posted April 2, 2012 For kits and aftermarket parts I can't find at my LHS I'd shop around between on-line retailers and see who has all the stuff I want for the best price I can get. I mostly use HLJ (www.hlj.com), Hobby Search (www.1999.co.jp/eng) and Hobby Easy (www.hobbyeasy.com), all of which I have great experience with. Quote Link to comment Share on other sites More sharing options...
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