Evilbay really makes me mad sometimes. I've sold quite a few things there but, it gets annoying. Once I sold a cell phone there and the auction included a pic of the phone (turned on) and everything that came with it. The buyer uses it 29 days, then claims the top of the screen was jittery when he got it. Needless to say, despite the proof it worked when sent, and the fact that the buyer had no complaints the first 28 days, they decided to override what I knew as the truth and give them a partial refund. Oh yeah, this on a purchase on which I had already received positive feedback and no personal communications to resolve.