I needed a new battery last fall so I dropped by the NTB to picked one out and opted to let them do the swap out. Well after a short wait I finally was them bring my car into the bay. With my complimentary cup of dish water tasting, luke warm coffee in hand I eased out the waiting room and wondered over to the service bay where my car was parked. I discovered a young twenty one year old service tech under the hood with a ratchet attempting to remove the bolts from battery hold bracket. I engaged him in some general conversation as he worked on my car. He quickly made it a point to tell me how “GOOD” a mechanic he was; in fact he was the best darn mechanic in the entire shop. Additionally, he informed me that the “old timers” around the shop with15 to 20 plus years of hands-on experience were jealous of his awesome skills and could not match his knowledge..after all he just got out of tech school eighteen months ago and has been trained in the latest and greatest whiz bang technology. NTB was just a stepping stone, he had plans on becoming a lead shop manager for one of the big car dealerships or better yet opening his own shop.
The whole time he is patting himself on the back I`m watching him struggle with removing the bolts from the battery hold down tray. He had both hands on the ratchet handle, you could see the muscles in his arms trembling, the veins in his neck and temple standing up; he was up on the balls of his feet and the bolts would not yield to his brute force attack. By now one of the old timers wandered by and in an attempt to be helpful to his young colleague suggested that he hit the bolts with some rust release penetrate spray. The seasoned veteran even tossed him a can of spray out of his own toolbox.
Now, the young lad was insulted. He didn’t need any advise from this old fart. After all he just got out of tech school eighteen months ago and has been trained in the latest and greatest whiz bang technology. No one in the shop knew more than he did. So, he grabs a twelve inch piece of half inch pipe from the bottom tray of his toolbox and inserts it over the ratchet handle. “What I need is move leverage”, he says to me. It was at that point a chill ran up my spine as he put every ounce of strength he could summon from the mechanic gods and pulled and yanked on the ratchet. Before I could yell “ STOP” there was a loud bang and his entire body literally fell face forward into my cars engine compartment. YES…he sheered the bolt head off!!!!! The service manager pulled him off my car and got the old timer, the one that had tried to assist him in the start, to finish the job. The old timer removed the remaining undamaged bolt after a few squirts of penetrate spray. He then had to heat the remains of the sheered off bolt and work in back and forth with a pair of vice grips until he was able to extract the last remains of the bolt with a easy-all. He then scavenge the shop for a similar sized bolt and re-thread the damaged bolt hole…it took an hour and twenty minute get everything back to normal.
I assure you we still need you old school guys because you have far more knowledge and common sense than a lot of the "just out of tech school eighteen months ago and highly trained in the latest and greatest whiz bang technology" techs..trust me and this is a TRUE story!!!
Edited by 69NovaYenko, 20 October 2013 - 02:28 PM.