the Adlice techs may be able to help resolve the lock up issue, when the scan finishes on my system, it brings up a website for solutions to remove PUP's (potentially unwanted programs). are there any other antivirus programs running at the same time which may be blocking roguekiller attempts to cure the problems found? figuring out the cause of the lockup would be helpful, I have not had that happen in win7 nor win10.