We have tried to address it. The first attempt at updating the software didn't work so we had to restore the old setup. Dave has been working with the software company to workout the bugs. He hopes to try the update again this weekend. FYI - It is not always on our end, so we may not fix all the problems. As I have mentioned before, the signal passes thru a lot of equipment between the host server and our individual computers. Problems can be caused by any number of things along the way, that we have no control over.