Since I'm only a 15 minute drive from his shop, I just place an order when I'm in the shop. As for all of these problems with Perry's with slow reply's and slow orders, I've only had one problem with an order and that was because of a batch of bad resin. Also, Randy has said that he is cutting back on the list of parts he casts and sells in his online catalog so your best to send a email to check if he is still casting that part.