I had an order out since June and got it filled about 2 weeks ago after escalating it thru Paypal. He said he was having email server prob, but I'm leery. Got a gift card for a free bottle of paint but I'm not even sure I'll use it.
However, my first order earlier in the year came back very quickly, and one guy on FB said that he's never had a prob. Dunno what the deal is, but I don't think I'll use him again. Can't stand the drama.